Director, Property Management Operations

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Are you a seasoned Senior Residential Property Manager looking to make their next big career leap into a Director position where you will be building out an entire Property Management Department? Our Developer client is looking to add an ambitious Director to their team who will be overseeing residential properties and leasing.

If this sounds like you and you would like to learn more about the position, then please email your resume to Rachel Oakes at [email protected] or call me on 604-689-8687 ext.279.

Benefits & Perks

• Base salary – $100,000 – $150,000 per annum
• Extended Health Benefits
• 3 – 4 weeks’ vacation
• Paid time off during the Holiday season
• $75/month health & wellness benefit – to put towards fitness classes or a gym pass
• Monthly parking
• Professional dues coverage
• Team building activities & social events throughout the year

Responsibilities

• Develop and implement operational strategies that support the company’s short and long-term goals. Work with the leadership team to ensure these strategies align with business objectives.
• Establish core operational systems, policies, and processes that enable smooth day-to-day activities, focusing on efficiency, scalability, quality control and compliance with industry standards and regulations.
• Lead and manage all operational functions across the property management portfolio, including tenant relations, leasing, marketing, maintenance, and property inspections.
• Build, lead and manage a growing team of operations staff, fostering a culture of collaboration, accountability, and high performance and ensuring they have the tools, training, and support needed to succeed.
• Oversee operational budgets, allocate resources efficiently, identify cost-saving opportunities and profitability improvement, while maintaining high-quality standards.
• Work closely with key departments ensuring effective communication between them and streamline operations, including finance and accounting, building management, leasing, marketing, maintenance and accounting to ensure seamless operations.
• Continuously drive process improvements to optimize cost efficiency, tenant satisfaction, and overall service delivery.
• Evaluate and implement new technologies or software solutions as required to enhance operational efficiency.
• Address and resolve operational issues or challenges promptly to maintain high service levels and tenant satisfaction.
• Establish relationships with external vendors and partners, negotiate contracts, and ensure high-quality service delivery at competitive prices.
• Travel frequently for meetings, property site visits and regional tours to property locations including Vancouver Island, the Okanagan and the Fraser Valley.

Qualifications

• 5+ years experience in Residential Property Management.
• 2+ years experience in a Leadership role (Senior Property Manager or Director).
• Happy to travel every few weeks as part of the role.

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

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