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Posted 2 days ago

DISPATCHER / CSR (Contract)

@ Manitoulin Group of Companies

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Belleville, Ontario

On-siteFull-time2+ years experience
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SIGNALS

Overview

Manitoulin Group of Companies (Vision Transportation) is hiring a dispatcher and customer service representative on a one-year fixed contract covering a maternity leave, based in Belleville. The role brokers LTL and FTL freight for Canadian and US customers, negotiates rates with carriers, and handles shipment tracking and load confirmations. Hours are Monday to Friday, 8:30am to 5:30pm, with salary of $50,000 to $55,000.

Responsibilities:

  • Enter customer loads and book carriers for pick-up and delivery
  • Negotiate rates with partner carriers
  • Build trips and dock manifests for loading and unloading
  • Track shipments and provide ETAs to customers
  • Set up load confirmations and book appointments

Requirements summary:

  • High school diploma or equivalent required
  • 2-3 years of transportation industry experience
  • Post-secondary logistics training preferred
  • Detail oriented and process-driven
  • Excellent communication and customer service
  • Experience with Google Suite, Loadlink and TruckMate

Tools & skills

LoadlinkTruckMate (TMW)Google Suite for Business

Benefits mentioned

Parental leave
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2026-11-05
First seen by our source
2026-11-05
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentTransportation & driving
Experience2+ years
Hours per week40
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationHigh school (required), College diploma (preferred)
Fields of studyLogistics

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Manitoulin Group of Companies

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Shipping Your World

Full company description

Manitoulin Transport is a leading Canadian transportation and logistics solutions provider. As a single-source carrier, we offer a wide array of transportation services, including expedited-over-the-road LTL/TL, transborder, intermodal, private fleet, guaranteed service, temperature controlled and dangerous goods. Manitoulin leverages its extensive network to deliver services to major rural and urban areas. Our North American distribution covers more than 80 Canadian terminals and over 250 U.S. service centres. The Manitoulin network is supported by its state-of-the-art technology by providing 24/7 online shipping assistance. For more information, visit http://www.manitoulintransport.com

LinkedIn followers
28,001
People associated on LinkedIn
1,157
Reported office locations
  • 7035 Ordan Drive, Mississauga, ON L5T 1T1, CA
  • 154 Hwy 540B, PO Box 390, Gore Bay, Ontario P0P1H0, CA
Business categories
  • Finance
  • Biotechnology
Other recorded names
  • Manitoulin Group of Companies
  • Manitoulin Transport
Specialties
  • Expedited LTL/ TL Road Service
  • Rail Intermodal Service
  • Transborder Service
  • Private Fleet Service
  • Temperature Controlled Service
  • and Dangerous Goods Service
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Manitoulin Transport is a leading Canadian transportation and logistics solutions provider. As a single-source carrier, we offer a wide array of transportation services, including expedited-over-the-road LTL/TL, transborder, intermodal, private fleet, guaranteed service, temperature controlled and dangerous goods. Manitoulin leverages its extensive network to deliver services to major rural and urban areas. Our…

FieldValue
IndustryTruck Transportation
Company size51-200 employees
HeadquartersMississauga, ON
Organization typePrivately Held
Year founded1960
SpecialtiesExpedited LTL/ TL Road ServiceRail Intermodal ServiceTransborder ServicePrivate Fleet ServiceTemperature Controlled Serviceand Dangerous Goods Service
Open jobs on Jobsy139
LinkedInView page
Job description

Company Description

At Vision Transportation, we are committed to providing you with top quality transportation services with a personal touch. Our clients’ shipments from bus parts to food product are delivered safely, securely and on time throughout our service area. Plus, we offer cost-effective solutions that work within your time frames and your budget.

Job Description

We are currently looking for a DISPATCHER / CSR for our 500 College St. East, Belleville location.

This position is for a fixed one year contract, covering a maternity leave.

Hours are Monday to Friday, onsite 8:30am - 5:30pm

The purpose of this position is to broker freight for Canadian and US customers, handle LTL and FTL shipments, and build and maintain relationships with carriers, and negotiate rates.

BOOKING/DISPATCHING FREIGHT:

  • Enter loads into system from customers.

  • Finding the proper carrier partner to handle the pick-up and delivery required by customer.

  • Negotiate rate with partner carriers.

  • Book outbound loads with dispatch utilizing Load Link, and contacting carriers.

  • Take orders and build trips for carriers.

  • Build truck manifests for the dock in order to load/unload freight.

  • Problem solving needed to ensure the freight gets from shipper to receiver in a timely manner.

  • Troubleshoot with custom brokers if any issues arise with freight clearing into Canada.

  • Follow proper hand-off procedures at end of shift.

ASSIST CUSTOMER SERVICE:

  • Track and/or trace some broker orders in a timely manner and provide customers and our internal departments with current ETA’s, ensuring that the tracking of the waiting times, accessorial(s) that are requested on the spot and followed up with and revised Load Confirmations are being received and system updated.

  • Set up load confirmations and ensure all information is received with accurate appointment, rates, and PO#’s. Update revised load confirmations as they are received.

  • Book appointments for inbound/outbound deliveries as required. Update the system/spreadsheet and communicate the appointment information to required internal people.

Qualifications

To be successful in this position, Employees are expected to demonstrate competency in all responsibilities listed above, in addition, to the following:

EDUCATION

Required: High School Diploma or Equivalent
Preferred: Post-Secondary training in logistics, preferably in the transportation industry.

EXPERIENCE

  • 2-3 years experience in the transportation industry

SKILLS & ATTRIBUTES

  • Detail orientated and enjoys following process

  • Excellent Communication

  • Superior Customer Service

  • Strong sense of urgency

SYSTEMS

  • Google Suite for Business
  • Loadlink
  • TruckMate (TMW)

Additional Information

What do we offer to you?

  • Competitive Wages
  • Opportunities for growth and advancement

Salary: $50,000 - $55,000

Hours: Monday - Friday, 8:30am - 5:30pm

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