Posted 2 days ago
Sr Dispatcher
@ First Student
Ottawa, Ontario
Overview
First Student is hiring a Senior Dispatcher in Ottawa for a full-time, Monday-Friday role. The job coordinates daily routes, supports drivers, resolves service issues and leads the dispatch function during busy morning and afternoon operations. The posting states a salary of $55,000 and benefits including medical, dental and vision coverage.
Responsibilities:
- Lead daily routing, scheduling and dispatch operations
- Assign drivers and monitors to routes and respond to delays and breakdowns
- Maintain accurate dispatch logs and route documentation
- Coordinate preventive maintenance and repair needs with the shop manager
- Support drivers, schools, families and customers
Requirements summary:
- High school diploma or equivalent
- Five to seven years of relevant experience
- Dispatch, routing, terminal operations or professional-driving experience
- Strong communication, customer-service and computer skills
- Knowledge of radio-dispatch equipment
- Appropriate vehicle licence preferred
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · directapply
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Transportation & driving |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | preferred |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
First Student
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Caring for students is our first priority.
Full company description
As the leading pupil transportation solutions provider for school districts in North America, First Student provides the best start and finish to every school day. Our teams complete five and a half million student journeys each day, moving more students than all U.S. airlines combined. We operate more than 44,500 vehicles in 41 U.S. states and 8 Canadian provinces/territories. What makes First Student the right choice for your school district's needs? Our partnerships: We believe great transportation is always the result of close, trusted partnerships with the school districts we serve. Understanding that needs change sometimes throughout the school year, our goal is to remain responsive to your district's needs. We work closely with school districts to ensure the transportation solutions we provide represent a collective, forward-thinking response to the needs of your district and community. Our engagement: We believe education offers a child – and their family – the foundation needed to lead a productive and successful life. We support education by making sure children have a safe and reliable way to get to and from school each day. Students start and end their school days with us, and we recognize the opportunity we have to impact each student’s day in a positive manner. Our people: Our people are our advantage. With a team of highly-trained drivers and the industry’s strongest safety record, we’re able to leverage the best practices, technologies and processes needed to deliver quality, consistent service. Visit http://www.firststudentinc.com for more information about how First Student is Caring for students, today, tomorrow, together.®
- LinkedIn followers
- 87,915
- People associated on LinkedIn
- 17,995
- Reported office locations
- 191 Rosa Parks St, Cincinnati, Ohio 45202, US
- Business categories
- Transportation
- Other recorded names
- First Student
- Specialties
- Full Turn-key Contracting
- Global Positioning Systems
- Route Optimization with First Planning Solutions
- Management Services
- Bus Maintenance
- Pre-owned Bus Sales
- School Bus Rentals
- School Bus Driver
- CDL Driver
- Electric School Buses
- Fleet Electrification
- Infrastructure
- EV School Buses
- Consulting
- Training
- Safety
- and Improving Student's Transportation Experience
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As the leading pupil transportation solutions provider for school districts in North America, First Student provides the best start and finish to every school day. Our teams complete five and a half million student journeys each day, moving more students than all U.S. airlines combined. We operate more than 44,500 vehicles in 41 U.S. states and 8 Canadian provinces/territories. What makes First Student the right…
| Field | Value |
|---|---|
| Industry | School and Employee Bus Services |
| Company size | 10,001+ employees |
| Headquarters | Cincinnati, Ohio |
| Organization type | Privately Held |
| Specialties | Full Turn-key ContractingGlobal Positioning SystemsRoute Optimization with First Planning SolutionsManagement ServicesBus MaintenancePre-owned Bus SalesSchool Bus RentalsSchool Bus DriverCDL DriverElectric School Buses |
| Open jobs on Jobsy | 162 |
| View page |
Senior Dispatcher - Ottawa
Schedule: Full-time, Monday-Friday
Are you organized, decisive, and comfortable keeping multiple moving parts on track? As a Senior Dispatcher, you will play a key role in keeping -Ottawa's daily transportation operation running safely and on time. You will coordinate routes, support drivers, resolve service issues, and help lead the dispatch function during busy morning and afternoon operations.
Why join First Student as a Senior Dispatcher?
- Competitive Pay: $55,000
- Full-time, Monday-Friday schedule
- Consistent, year-round work
- Medical, dental, vision, and other benefits
- Paid holidays and vacation time
- Career advancement opportunities
- Employee Assistance Program
- Employee discounts through PerkSpot
What You'll Do
- Lead daily routing, scheduling, and dispatch operations.
- Assign drivers and monitors to routes and oversee route bidding when applicable.
- Keep service moving by responding to open routes, absences, delays, breakdowns, and last-minute changes.
- Provide drivers with accurate route and passenger information.
- Review route changes and maintain required documentation.
- Monitor route hours and make adjustments to improve productivity and reduce overtime.
- Maintain accurate dispatch logs covering vehicle status, replacements, late buses, accidents, and service disruptions.
- Ensure morning and afternoon routes are properly dry-run before service begins.
- Broadcast daily safety messages and reinforce First Student's Safety First culture.
- Collect pre-trip inspection reports and communicate repair needs to the maintenance team.
- Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
- Open or close the location and manage driver call-outs as assigned.
- Support drivers, school personnel, families, and customers with timely and professional communication.
What We're Looking For
- High school diploma or equivalent.
- Five to seven years of relevant experience.
- Previous dispatch, routing, terminal operations, or professional-driving experience.
- Strong communication, customer-service, computer, and problem-solving skills.
- Ability to stay calm, organized, and decisive in a fast-moving environment.
- Knowledge of radio-dispatch equipment.
- Appropriate vehicle license preferred.
Take the lead in keeping Ottawa moving. Join First Student and help deliver safe, dependable transportation every day.
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
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