Dynatrace- Synthetic Developer

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Required skill set

"Skills and Responsibilities

Core Responsibilities-

Role Overview

We are seeking a highly skilled and experienced Platform Engineer with strong DevOps and Site Reliability Engineering (SRE) expertise to join our technology team. The ideal candidate will be responsible for designing, implementing, automating, and supporting enterprise-scale platform infrastructure while ensuring high availability, reliability, scalability, and performance of mission-critical applications.

The candidate must possess strong hands-on experience in Dynatrace monitoring, dashboard creation, synthetic monitoring, observability, automation, incident management, SRE best practices, and cloud/platform engineering. This role requires a proactive engineer who can drive operational excellence through automation, monitoring, reliability engineering, and continuous improvement initiatives.

Key Responsibilities

• Platform Engineering & Reliability
• Design, build, and maintain highly available, scalable, and resilient platform infrastructure.
• Implement modern Platform Engineering and SRE practices across enterprise applications.
• Define and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets.
• Drive reliability, availability, capacity planning, performance optimization, and operational excellence initiatives.
• Support production environments and participate in on-call rotations when required.

Observability & Monitoring

• Lead implementation and administration of enterprise monitoring and observability solutions.
• Develop and maintain Dynatrace monitoring strategies for complex distributed systems.
• Create and manage Dynatrace dashboards, alerts, management zones, and reporting solutions.
• Implement proactive monitoring for infrastructure, middleware, applications, databases, APIs, and cloud services.
• Configure and optimize anomaly detection, problem management, and root cause analysis capabilities.

Dynatrace Expertise

Hands-on experience with:

• Dynatrace OneAgent deployment
• Dynatrace SaaS/Managed environments
• Dynatrace Dashboards
• Synthetic Monitoring
• Real User Monitoring (RUM)
• Digital Experience Monitoring (DEM)
• Distributed Tracing
• Davis AI Engine
• Custom Metrics and Extensions
• Service Flow Analysis
• Log Monitoring and Analytics

Additional Responsibilities

• Build advanced observability solutions using Dynatrace platform capabilities.
• Develop synthetic tests for business-critical applications and APIs.
• Design executive, operational, and application performance dashboards.
• Preferred Qualifications
• Experience in the Banking, Financial Services, and Insurance (BFSI) domain.
• Dynatrace Associate or Professional certification.
• Cloud certifications (AWS, Azure, or GCP).
• Kubernetes Administrator (CKA) certification.
• ITIL Foundation certification.
• Knowledge of security, compliance, and regulatory requirements in enterprise environments.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.