Posted 2 months ago
Entry Level - Customer Service (Work From Home)
@ American Income Life Insurance Company
St. John's, Newfoundland and Labrador
Overview
American Income Life Insurance Company is hiring entry-level Benefits Representatives to work directly with clients on benefit options, coverage questions and ongoing follow-up. The role is fully remote, full-time, with training and ongoing coaching provided, and pay includes weekly compensation plus performance-based bonuses.
Responsibilities:
- Connect with clients to discuss needs and options
- Provide information on products, services and coverage
- Respond to client questions and provide ongoing assistance
- Maintain client records and complete follow-ups
Requirements summary:
- Professional and confident communicator
- Organized and able to manage multiple responsibilities
- Self-motivated, goal-oriented and dependable
- Strong written and verbal communication
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-09-07
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Visa sponsorship, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
American Income Life Insurance Company
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
- LinkedIn followers
- 167,663
- People associated on LinkedIn
- 8,782
- Reported office locations
- 1200 Wooded Acres Drive, Waco, TX 76797, US
- Business categories
- Health Care
- Life Insurance
- Insurance
- Financial Services
- Other recorded names
- American Income Life: AO - Jillian Getz
- American Income Life
- American Income Life Insurance Company
- Spade Recruiting
- Advantage Life Insurance
- AO Globe Life - Angie Cruz
- AIL
- Specialties
- The only provider of supplemental benefits to organized labor
- We visit thousands of families each year
- and One of the most lucrative Agent compensation programs in the industry
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 5,001-10,000 employees |
| Headquarters | Waco, TX |
| Organization type | Public Company |
| Specialties | The only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry |
| Open jobs on Jobsy | 22 |
| View page |
We are expanding our team and looking for motivated individuals who enjoy working with people and providing a positive client experience.
As a Benefits Representative, you will work directly with clients to understand their needs, provide information about available benefit options, answer coverage questions, and assist them throughout the process. This is a remote position with training and ongoing support provided.
What You'll Be Doing
- Connect with clients to discuss their needs and available options
- Provide clear information about products, services, and coverage
- Respond to client questions and provide ongoing assistance
- Review existing benefit information with clients
- Help identify solutions based on individual circumstances
- Maintain strong and professional client relationships
- Keep up to date with changes to products, programs, and services
- Complete follow-ups and maintain organized client records
- Work alongside team members and leadership to achieve individual and team goals
Who We're Looking For
We are interested in individuals who are motivated to learn and comfortable working in a client-focused environment. A strong candidate will be:
- Professional and confident when communicating with others
- Comfortable building relationships with new clients
- Organized and able to manage multiple responsibilities
- Self-motivated and goal-oriented
- Positive and dependable
- Able to work independently in a remote environment
- Receptive to coaching and ongoing development
- Comfortable working toward individual and team objectives
- Strong in both written and verbal communication
Previous experience in customer service, sales, hospitality, or another client-facing position is an asset, but we also welcome individuals looking to develop their skills in a new industry.
What We Provide
- Fully remote work opportunity
- Hands-on training from the start
- Weekly compensation
- Performance-based bonuses
- Residual income opportunities
- Ongoing coaching and mentorship
- Company-sponsored travel incentives
- Professional and leadership development
- Opportunities for career advancement
If you're looking for an opportunity where you can develop new skills, work directly with clients, and grow based on your performance, we encourage you to apply and learn more about the position and our team.
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