First seen by our source: just now
Equipment Technical Support Representative
@ Inland Truck & Equipment
Fort St. John, BC · Vernon, BC · Prince George, BC · Kamloops, BC
Pay:
$85,000–$100,000 a year
Requirements summary:
- The successful candidate will work alongside branch technicians when required and independently on customer equipment in shop and field environments.
- Regular overnight travel is required and is expected to average two weeks per month.
- • Follow all company health and safety requirements when working in shops, at customer sites, and around operating equipment.
- • Ability to work effectively both independently and as part of a service team.
- • Ability to mentor technicians and communicate complex technical information clearly.
- • Strong organizational skills and the ability to manage multiple active technical issues.
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Inland Truck & Equipment
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Canada's Premier Heavy Truck and Equipment Dealer Group
Full company description
Inland, an industry-leading group of heavy truck and equipment dealerships, has a workforce of over 1,800 employees across 44 locations throughout North America. With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new talent.
- LinkedIn followers
- 9,947
- People associated on LinkedIn
- 498
- Reported office locations
- Burnaby, BC, CA
- Other recorded names
- Inland Truck & Equipment
- Specialties
- Heavy Duty Trucks
- Heavy Duty Truck Leasing
- Heavy Equipment
- Heavy Duty Truck Service
- Used Truck Sales
- Medium Duty Trucks
- Heavy Equipment Service
- Heavy Duty Truck Parts
- Heavy Equipment Parts
- and Heavy Duty Truck Rental
- Profile identifies a recruitment agency
- No
Inland, an industry-leading group of heavy truck and equipment dealerships, has a workforce of over 1,800 employees across 44 locations throughout North America. With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new talent.
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 1,001-5,000 employees |
| Headquarters | Burnaby, BC |
| Organization type | Privately Held |
| Year founded | 1949 |
| Specialties | Heavy Duty TrucksHeavy Duty Truck LeasingHeavy EquipmentHeavy Duty Truck ServiceUsed Truck SalesMedium Duty TrucksHeavy Equipment ServiceHeavy Duty Truck PartsHeavy Equipment Partsand Heavy Duty Truck Rental |
| Open jobs on Jobsy | 66 |
| View page |
ALL IN ON A REWARDING CAREER AT INLAND
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your career.
This field-based position supports Inland branches and customers throughout British Columbia.
This position can be based at either the Kamloops, Fort St. John, Langley, or Prince George branch.
THE OPPORTUNITY
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and other specialized heavy equipment throughout British Columbia.
This field-based position works directly with Inland technicians, service managers, customers, equipment operators, and manufacturers to diagnose complex equipment issues, develop repair strategies, and support reliable equipment operation. The successful candidate will work alongside branch technicians when required and independently on customer equipment in shop and field environments.
As a member of the Corporate Equipment Service Support team, this role shares technical expertise, supports team initiatives, and collaborates to deliver consistent, high-quality support to Inland branches and customers. Regular overnight travel is required and is expected to average two weeks per month. A company truck will be provided.
SALARY
The salary range for this position is $85,000 to $100,000 annually.
CANADA BENEFIT PACKAGE
Our employees receive a generous benefits package including:
• Extended Medical (including Vision)
• Dental
• Prescription benefits
• RRSP with employer matching program
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities
• Annual boot allowance
YOUR RESPONSIBILITIES
• Provide advanced diagnostics, troubleshooting, and repair-planning support for complex equipment issues.
• Work alongside Inland technicians and independently on customer equipment at branch shops and customer job sites.
• Support equipment delivery, setup, commissioning, and after-sales service.
• Provide technical support for forestry processing heads, cable and yarder systems, tethered steep-slope equipment, biomass products, and other assigned equipment.
• Coordinate technical assistance with equipment manufacturers, suppliers, service teams, and customers.
• Investigate recurring failures and product reliability concerns, document findings, and help implement effective solutions.
• Mentor technicians and deliver technical training on equipment, repair procedures, new products, and manufacturer programs.
• Support major equipment-down events with clear communication, effective planning, and a strong focus on customer uptime.
• Identify service and repair opportunities while maintaining high standards of customer service.
• Follow all company health and safety requirements when working in shops, at customer sites, and around operating equipment.
SKILLS AND ATTRIBUTES
• Advanced diagnostic, troubleshooting, and technical problem-solving abilities.
• Ability to work effectively both independently and as part of a service team.
• Strong mechanical aptitude and a practical, field-focused approach to problem solving.
• Ability to mentor technicians and communicate complex technical information clearly.
• Strong organizational skills and the ability to manage multiple active technical issues.
• Professional written and verbal communication skills.
• Strong customer service, interpersonal, and relationship-building abilities.
• Dependable, accountable, and committed to professional business practices.
• Working knowledge of Microsoft 365 and manufacturer technical information systems.
WORKING CONDITIONS AND TRAVEL
This is a field-based, safety-sensitive position involving work in branch shops, customer job sites, forestry operations, and manufacturer facilities. The role may involve exposure to operating heavy equipment, noise, dust, grease, uneven terrain, inclement weather, and temperature extremes.
The successful candidate must be comfortable standing, walking on uneven surfaces, bending, accessing equipment, and working in active repair environments. Required personal protective equipment and company safety procedures must be followed at all times.
Regular overnight travel is required and is expected to average two weeks per month. A company truck will be provided.
We are a great place to work, with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology and staying at the forefront of innovation in our industry. With over 2,000 employees across 52 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
Are you ready to go ALL IN on a career at Inland? We invite you to apply today.
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