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Posted 2 months ago

Event Coordinator

@ Canucks Sports & Entertainment

Vancouver, British Columbia

Full-time2+ years experience
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SIGNALS

Overview

Canucks Sports & Entertainment is hiring an Event Coordinator, Event Operations, to support planning and execution of arena events and fan experience initiatives. The role covers event logistics, staffing coordination, fan inquiries and live-event support. Full-time work includes evenings, weekends and event days as required.

Responsibilities:

  • Support planning and execution of internal and external arena events
  • Own Arena Tours end-to-end, including bookings and staffing
  • Maintain production schedules, budgets and event documentation
  • Respond to fan inquiries within 24 hours and handle complaints
  • Coordinate staffing and event-day deployments with Security and Guest Services

Requirements summary:

  • Minimum 2 years of event, hospitality or customer service experience
  • Strong organizational skills and exceptional attention to detail
  • Excellent communication and customer service skills
  • Proficiency with Microsoft Office and Adobe Acrobat
  • Flexible availability including evenings, weekends and event days

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-09-06
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentBusiness operations
Experience2+ years
Hours per week40 (estimated)
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
EducationCollege diploma (preferred)

Summary and details written by AI from the posting; the employer’s posting is the authority.

Canucks Sports & Entertainment

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

We connect organizations to BC's largest sports fanbase.

Full company description

Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference. If you are a customer-focused, enthusiastic individual, passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team. Vacancies are available in many exciting roles throughout our company. Please see www.canucks.com/jobs for all current opportunities.

LinkedIn followers
31,356
People associated on LinkedIn
1,231
Reported office locations
  • 800 Griffiths Way, Vancouver, BC V6B 6G1, CA
Business categories
  • Sports
Other recorded names
  • Abbotsford Canucks
  • Abbotsford Arena-AHL ArenaOpsPT
  • Canucks Sports & Entertainment
  • Canucks Sports & Entertainment (CSE)
Specialties
  • Owner and Operator of Rogers Arena
  • Owner of Vancouver Canucks (NHL)
  • Owner of Abbotsford Canucks
  • and Owner of Vancouver Warriors
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging…

FieldValue
IndustrySpectator Sports
Company size201-500 employees
HeadquartersVancouver, BC
Organization typePrivately Held
Year founded1970
SpecialtiesOwner and Operator of Rogers ArenaOwner of Vancouver Canucks (NHL)Owner of Abbotsford Canucksand Owner of Vancouver Warriors
Open jobs on Jobsy46
LinkedInView page
Job description

Position: Coordinator, Event Operations
Department: Arena Operations
Reports to: Sr. Manager, Fan Experience & Event Operations

JOB SUMMARY:

The Coordinator, Event Operations supports the planning and execution of arena events and fan experience initiatives. This role works cross-functionally with Arena Operations departments, internal stakeholders and external partners to deliver seamless events and exceptional experiences for fans, partners and community groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

Event Operations & Event Services

  • Support the planning and execution of internal and external events, including partner, Season Ticket Member and community events.
  • Own Arena Tours end-to-end, including bookings, staffing, logistics and customer service delivery.
  • Develop and maintain event planning tools, including production schedules, budget tracking, timelines and event specifications.
  • Develop and maintain event documentation, including event details, work orders and other operational requirements.
  • Coordinate event resources and liaise with Security, Guest Services and other departments on staffing and event-day deployments.
  • Support event briefings and event-day operations to ensure a seamless fan and guest experience.
  • Work arena events as required, including Canucks hockey games, Vancouver Warriors lacrosse games and concerts, providing event-time operational support to ensure a seamless fan experience.

Fan Experience

  • Provide first-line response to fan inquiries across phone, text and email within 24 hours, including complaint handling and fan recovery.
  • Support the fan experience during live events, including smooth event operations, fan recovery resourcing and support to event staff.
  • Process and action routine 24/7 post-event reporting summaries and work orders.
  • Handle the day-to-day execution of Fan Experience asset purchasing and Guest Services stocking.

EXPERIENCE AND QUALIFICATIONS:

  • Minimum 2 years of event, hospitality or customer service experience.
  • Post-secondary degree or diploma in a related field preferred.
  • Strong organizational and coordination skills with exceptional attention to detail.
  • Proactive, self-motivated and able to anticipate needs and work independently.
  • Excellent communication, interpersonal, problem-solving and customer service skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced, event-driven environment.
  • Strong writing and presentation skills.
  • Proficiency with Microsoft Office, including Word, Outlook, PowerPoint and Excel; Adobe Acrobat.
  • Ability to work flexible hours, including evenings, weekends and event days as required.

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

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