Facility Supervisor

The Facility Supervisor ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Supervisor is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract.

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People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.

• Provides mentoring, coaching and guidance to all team members.

• Objectively recommends compensation adjustments.

• Manages all aspects of performance.

• Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Admin Assistants, Facility Manager I etc.

Financial control

• Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.

• Using Brookfield Global Integrated Solutions financial reports, perform monthly budget analyse and reforecast allocations as necessary.

• Meet annual targets as per contractual performance indicator.

Facility Management

• Manages facilities with square footage between 500,000 and one million. Properties have multiple tenants and moderately complex building operations component e.g. HVAC system, life safety system etc.

• Liaison with Client and Tenant on day-to-day facility management activities.

• Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.

• Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.

Sub-contracts for services and goods:

• Prepare tender documents for RFP, tender and analyse bids.

• Negotiate best possible terms and prepare contract documents.

• Approve service contracts up to authority level.

• Monitor sub-contractor performance.

Annual Building Inspection (ABI)

• Perform annual inspection of all sites and evaluate the condition of all building components.

• Derive a project plan.

Tenant Service work

• Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.

Performance Evaluators

• Monitor results of various contract service performance indicators and develop action plan for deviations.

• Meet all service level performance indicators.

• Perform simple cost benefit analysis.

• Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.

• Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.

• Other duties as assigned.

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• Five to ten years’ experience in a property/facility management environment.

• Excellent people management skills.

• Self-starter, willing to learn, able to work independently.

• Excellent business management/development skills.

• Excellent at planning and organising.

• Strong negotiation skills.

• Knowledge of building standards and requirements.

• Strong analytical and problem-solving skills.

• Superior communication and facilitation skills required to advise and influence client.

• Strong computer skills.

• Strong customer focus.

• Strong technical knowledge.

• Ability to multitask and meet strict deadlines under pressure.

Licenses and/or Professional Accreditation

• Certified Facility Manager through International Facility Management Association (IFMA).

• Certified Property Manager through Institute of Real Estate Management.

• Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).

• Real Property Administrator through Building Owners and Managers Institute (BOMI).

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