Fleet Manager - Telematics and Safety

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Fleet Manager - Telematics and Safety
Status: Full-Time, Regular
Department: Fleet Services
Reports to: Director - Facilities and Fleet
Location: North York
Compensation: $84,264 - $130,609

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

Summary

The Fleet Manager, Telematics & Safety will lead Enercare's fleet safety strategy, driver risk reduction initiatives and Samsara telematics program. The role will use data, technology, training, coaching and recognition to protect employees, reduce vehicle incidents and build a strong culture of fleet safety excellence.

The role owns the Samsara program and vendor relationship and partners closely with Health & Safety and Field Leadership. Health & Safety retains ownership of Enercare's relationship with the third-party driver safety and training provider. The Manager will work collaboratively with Health & Safety and the provider to align driver safety priorities, training and coaching with Samsara insights, incident trends and driver performance data.

Accountabilities

• Lead Enercare's Fleet Safety Program, including the driver safety strategy, risk reduction roadmap, annual priorities, performance measures and continuous improvement plans.
• Serve as the program owner and administrator for the Samsara telematics platform, including system configuration, users, dashboards, alerts, workflows, reporting structures, data integrity, and adoption of new safety capabilities.
• Own the relationship with Samsara, including regular business reviews, issue resolution, program enhancements, training support, vendor performance and contract planning in partnership with Supply Chain and Legal.
• Partner with Health & Safety and Enercare's third-party driver safety and training provider to align driver safety priorities, assessments, training, coaching and risk-reduction initiatives with Samsara insights, incident trends and driver performance data. Health & Safety retains ownership of the provider relationship.
• Monitor driver performance and risk trends using Samsara data, driver scorecards, PMVI metrics, collision information, camera health and other fleet safety indicators. Translate findings into clear, actionable recommendations for Field Leadership and Health & Safety.
• Develop, maintain and distribute monthly driver risk reporting, safety scorecards, incident trends and leadership dashboards. Provide concise insights, priority risks and recommended actions.
• Partner with Field Leadership to support consistent driver coaching and accountability. Review high-risk events and recurring behaviours and recommend targeted coaching, refresher training or other appropriate follow-up.
• Lead fleet safety communications and engagement, including safety campaigns, alerts, policy and program updates, recognition programs, intranet content and leadership presentations.
• Evaluate and implement Samsara features, AI capabilities and other safety technologies that can reduce driver risk and improve program effectiveness.
  Partner with Health & Safety on incident reviews, event review, root-cause analysis, trend identification and preventative action planning.
• Partner with Health & Safety to identify driver training needs and support the coordination of onboarding content, refresher training, leadership education and targeted remedial training delivered with Enercare's third-party driver safety and training provider.
• Collaborate with the Fleet Operations Manager to ensure safety requirements are integrated into vehicle specifications, maintenance, assignments and overall fleet operations, while maintaining clear ownership boundaries between fleet operations and fleet safety.
• Provide after-hours support for significant fleet safety events as required, maintain confidentiality and provide back-up support to other Fleet roles to support service continuity.
• Undertake additional fleet safety projects and assignments as directed by the Director of Facilities & Fleet.
  
  

Organizational Dimensions / Scope

• Reports directly to the Director of Facilities & Fleet.
• Supports fleet safety across Enercare's operating locations and works as part of the Fleet Management Team.
• Works in close partnership with Health & Safety, Field Leadership, Operations, HR, IT, Legal, Supply Chain and Finance.
• Accountable for compliance with applicable transportation and health and safety requirements, Enercare policies and assigned service levels.
  
  

Relationships

• Direct Reports: Partners with Fleet Administrator
• Key Internal Partners: Health & Safety, Field Leadership, Operations, HR, IT, Finance, Supply Chain, Legal, Executive Leadership and employees who operate company vehicles
• Key External Partners: Samsara, safety technology vendors, contractors and regulatory bodies. Partners with Health & Safety in working with Enercare's third-party driver safety and training provider.
• Fleet Partnership: Works closely with the Fleet Operations Manager, who owns fleet operations and the Element relationship.
  
  

Skills & Qualifications

• Demonstrated experience leading a driver safety, fleet risk, transportation safety or telematics program.
• Experience administering and optimizing a telematics platform. Direct experience with Samsara is strongly preferred.
• Strong analytical capability, with the ability to interpret telematics, incident and driver performance data and translate findings into practical actions.
• Experience managing telematics or fleet safety vendors and collaborating with internally owned third-party service provider relationships.
• Experience partnering with Health & Safety and external providers to support driver training, coaching, risk intervention and recognition programs.
• Knowledge of Health & Safety practices, transportation requirements, incident review and fleet-related risk controls.
• Five or more years of relevant experience in fleet safety, fleet management, transportation, telematics, risk management, occupational health and safety or a related field.
• Post-secondary education in occupational health and safety, logistics, transportation, risk management or a related discipline is an asset.
• Strong computer skills, including Microsoft Word, PowerPoint and Excel, with the ability to prepare clear safety reports and executive-level presentations.
• Excellent written and verbal communication skills, including the ability to explain safety data and recommendations to drivers, leaders and executives.
• Ability to build effective partnerships, influence without direct authority and support behavioural and cultural change.
• Sound judgement, discretion, attention to detail and the ability to independently manage multiple safety-critical priorities.
• Valid driver's licence and access to a vehicle for site visits.
  
  

Working Conditions

• Physical Effort: Most time is spent in an office-based environment, with opportunities to move around and attend field or vendor locations.
• Physical Environment: Predominantly office-based, with occasional work in warehouses, vehicle areas and outdoors in varying weather conditions.
• Sensory Attention: Regular need to review changing data, video, incident information and operational inputs with close attention to accuracy and context.
• Mental Stress: Moderate to high pressure may arise from deadlines, safety-sensitive incidents, competing priorities and the need for timely, accurate decisions.
• Travel / Availability: Occasional travel to Enercare locations and limited after-hours support for significant fleet safety events may be required.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.