Food & Beverage Supervisor - SPA

NEW: Opening December 2026, Dakota Dunes Thermal Spa

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Dakota Dunes Thermal Spa is seeking a Food and Beverage Supervisor to join our opening team.

Reporting to the Food and Beverage Manager, the F&B Supervisor will provide hands-on leadership during assigned shifts and support the smooth daily operation of Prairie Rose Kitchen, bar service, Red Willow Café (Grab & Go), and mingle areas. This role is ideal for someone who enjoys being present on the floor, supporting a team, connecting with guests, and helping create a positive and welcoming service environment.

Key Responsibilities

· Provide day-to-day leadership and support to the F&B team.

· Assist with coordinating servers, bartenders, bussers/food runners, and Grab & Go attendants.

· Support smooth service flow, staff breaks, and daily shift organization.

· Ensure opening and closing duties are completed.

· Maintain high standards of guest service, cleanliness, and presentation.

· Work collaboratively with the culinary team on timing, quality, shortages, and service recovery.

· Assist staff with guest concerns and service recovery when needed.

· Support the onboarding, training, and coaching of team members.

· Ensure established food safety, responsible alcohol service, and operating procedures are followed.

· Support accurate POS use, discounts, voids, complimentary items, cash handling, tip procedures, and end-of-shift reporting.

· Ensure established food safety, sanitation cleanliness standards, responsible alcohol service, and operating procedures are followed.

· Monitor service supplies and inventory and communicate product or supply needs to the F&B Manager.

· Assist with receiving and organizing deliveries as required.

· Communicate important guest, staffing, or operational updates to the F&B Manager in a timely manner.

· Provide shift-level leadership when the F&B Manage is not on the floor.

· Monitor service pace, table status, guest satisfaction, and team performance throughout the shift.

· Report accidents, hazards, equipment concerns, and other safety issues promptly.

· Coach employees in real time and provide practical support during peak periods.

· Complete shift handovers, closing checks, cash/POS requirements, and incident documentation as assigned.

· Ensure service feels attentive and polished while respecting the relaxed pace and atmosphere of a thermal spa.

· Guide guests through menus and confidently explain ingredients, dietary options, beverages, and spa appropriate recommendations.

· Encourage thoughtful upgrades and additional purchases without creating pressured sales experience.

· Recognize guest cues and adapt service style to individual needs.

· Support training documentation, performance feedback, and operational improvement.

· Assist with server, host, busser, and food-runner training and mock services.

· Participate in menu tastings and product knowledge training.

Qualifications

· Minimum 3 years’ experience in food and beverage, restaurant, café, or hospitality operations.

· Previous leadership or supervisory experience is preferred.

· A genuine passion for hospitality and creating positive guest experiences.

· Ability to work in a fast-paced environment and manage multiple priorities.

· Strong communication, organization, problem solving and teamwork skills.

· Familiarity with POS systems and opening/closing procedures.

· Knowledge of food safety and responsible alcohol service.

· Serve It Right Saskatchewan (SIRS) certification.

· Safe Food Handling Certification is an asset.

· WHMIS certification is preferred.

· First Aide and CPR certification is an asset.

· Minimum 19 years of age.

· Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Shuttle service is available from Saskatoon.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.