First seen by our source: 2 hours ago
Front desk supervisor
@ HOTEL 10 Montreal
Montréal, Quebec
SIGNALS
Overview
HOTEL 10 Montreal is hiring a full-time Front Desk Supervisor at 10 Sherbrooke Street West, reporting to the Front Office Manager. The role plans, directs and oversees front desk and concierge operations and their people, resources and budget. The posting states a salary of $63,000 per year, primarily evening shifts including weekends, and bilingual French and English.
Responsibilities:
- Plan, organize and direct front desk and concierge operations
- Coordinate reservation entries and room inventory
- Ensure high-quality customer service and follow up on guest complaints
- Train new employees
- Manage human, material and financial resources of the department
Requirements summary:
- Supervisory or customer service experience
- DEC in Hotel Management or related field
- Strong computer skills and hotel management software (asset)
- Fluent spoken and written French and English
- Strong leadership and interpersonal skills
- Primarily evening shifts including weekends
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (required) |
| Fields of study | Hotel Management, Hospitality |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HOTEL 10 Montreal
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Job description
Work Location: 10 Sherbrooke Street West, Montréal, Québec H2X 4C9
Status: Full-time
Salary: $63,000 per year.
Established in a building that is both iconic and contemporary, Hôtel10 is a truly unique boutique hotel that allows guests to discover and experience Montréal’s culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, Hôtel10 is at the heart of the action and just steps away from the Quartier des Spectacles. Easily accessible by public transit, career opportunities within Hôtel10’s young and professional team are exceptional.
Reporting to the Front Office Manager and the Assistant Front Office Manager, the Front Desk Supervisor plans, organizes, directs, and oversees the activities, as well as the human, material, and financial resources of the front desk and concierge operations.
The incumbent is responsible for ensuring high-quality customer service. They coordinate reservation entries in the computer system and ensure proper room inventory management. They also follow up on guest complaints and are involved in training new employees. Additional related duties may be assigned as needed.
Required Qualifications
Bilingualism (French and English) is required for this position, as we serve an international clients.
Who are we:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.
To learn more about Tidan, visit our website: https://www.tidan.com/en/.
Why join our team:
Apart from competitive salaries, we offer benefits, such as group insurance which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.
We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.
Status: Full-time
Salary: $63,000 per year.
Established in a building that is both iconic and contemporary, Hôtel10 is a truly unique boutique hotel that allows guests to discover and experience Montréal’s culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, Hôtel10 is at the heart of the action and just steps away from the Quartier des Spectacles. Easily accessible by public transit, career opportunities within Hôtel10’s young and professional team are exceptional.
Reporting to the Front Office Manager and the Assistant Front Office Manager, the Front Desk Supervisor plans, organizes, directs, and oversees the activities, as well as the human, material, and financial resources of the front desk and concierge operations.
The incumbent is responsible for ensuring high-quality customer service. They coordinate reservation entries in the computer system and ensure proper room inventory management. They also follow up on guest complaints and are involved in training new employees. Additional related duties may be assigned as needed.
Required Qualifications
- Experience in a supervisory role or in customer service
- Strong computer skills and knowledge of hotel management software (an asset)
- Excellent command of spoken and written French and English
- Strong interpersonal and leadership skills
- High level of availability, patience, autonomy, attention to detail, strong interpersonal skills, stress tolerance, and discretion
- Strong problem-solving abilities and ensure compliance with company policies
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- High level of professionalism
- Primarily evening shifts, including weekends
- Diploma of College Studies (DEC) in Hotel Management or a related field
Bilingualism (French and English) is required for this position, as we serve an international clients.
Who are we:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.
To learn more about Tidan, visit our website: https://www.tidan.com/en/.
Why join our team:
Apart from competitive salaries, we offer benefits, such as group insurance which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.
We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.
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