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Posted 8 days ago

Full Time Dual Rate Server/F&B Supervisor

@ Pure Canadian Gaming Corp.

Lethbridge, Alberta

2+ years experience
Apply now
SIGNALS

Overview

Pure Canadian Gaming Corp. is hiring a Dual Rate Server and Food & Beverage Supervisor to serve food and drinks to casino guests, answer questions about the menu, prices and casino services, and help manage the food and beverage department. The role requires evening, weekend and holiday availability and a ProServe and Reel Fact certification.

Responsibilities:

  • Serve food and beverages to casino guests
  • Answer questions on menu, prices and casino services
  • Assist the manager with scheduling and inventory
  • Handle guest inquiries and complaints
  • Supervise staff and support employee evaluations

Requirements summary:

  • 2 to 4 years of food and beverage experience
  • ProServe and Reel Fact certification
  • Fluent in English
  • Able to pass a security clearance
  • Available evenings, weekends and holidays

Tools & skills

Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-10-30
First seen by our source
2026-10-30
Source record updated
2026-11-07

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentHospitality & tourism
Experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingRestaurant or kitchen
PositionSitting and standing
Physical demandsphysical moderate · lift 25 lb · computer low
LanguagesEnglish
Licences & certificationsProServe, Reel Fact
Security clearanceOther clearance

Summary and details written by AI from the posting; the employer’s posting is the authority.

Pure Canadian Gaming Corp.

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Job description

Title

Dual Rate Server/F&B Supervisor

Reports To

Food and Beverage Supervisor/Food & Beverage Manager

Summary

The Server is an integral part of the Food and Beverage Team. The Server will provide drinks and menu items to casino guests. He/She is responsible for providing the highest level of customer service and answering inquiries about menu, cocktails, prices, and services of the casino.

The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall food and beverage operations at the casino.

Core Competencies

  • Customer Service
  • Team Work
  • Interpersonal Awareness
  • Communication
  • Decision Making and Judgement
  • Supervisory and Mentoring

Job Duties

  • Serving food and beverages to guests following proper guidelines
  • Interacting with casino guest and responding knowledgeably to inquiries about the menu, prices, services and features of the casino

Requirements

  • At least 18 years of age
  • Able to maintain a security clearance
  • Available to work evenings/weekends & holidays
  • ProServe and Reel Fact Certification
  • Individuals with integrity and high standard
  • Pleasant, out-going, energetic individuals
  • Someone who is enthusiastic
  • Excellent communicaton skills
  • Fluent in English
  • Team player
  • Easy going personality
  • Willing to learn
  • Assist Food and Beverage Manager in managing the department to ensure superior guest satisfaction.
    • Assist with scheduling staff.
    • Assist with Inventory and Cost Control.
    • Assist with basic restaurant operations.
    • Handle customer inquiries and complaints in a quick and effective manner
    • Able to motivate staff.
    • Ensure policies and standards are adhered to.
    • Supervise staff, building morale and fostering an environment of co-operation and efficiency.
    • Assist with ordering food, including food and alcohol
    • Assist staff members in dealing with difficult patrons, including any food and or beverage concerns.
    • Assist in employee evaluations and discipline when required.

Work Conditions

  • Must be able to lift a maximum of 25 lbs. using proper lifting techniques – responsible for stocking non-alcoholic beverage
  • Prior supervisory experience preferred
  • 2-4 years experience working in Food and Beverage operations
  • Strong Food and Beverage knowledge
  • Must be able to stand for prolong period of time.
  • Must be able to bend to reach shelves
  • Must be able to carry a serving tray with drinks/food
  • Must be able to carry out light cleaning duties
  • Must be available to work all shifts including evenings, weekends and holidays
  • Must be able to work in a fast-paced working environment
  • Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking

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