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Posted 22 days ago

General Help, Full Time

@ Chartwells Higher Education

Ontario

$19.10/hrFull-time
Apply now
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Overview

Chartwells Higher Education is hiring a full-time General Helper for Tim Hortons to prepare, present and serve meals and drinks while keeping food quality and presentation high. The work covers taking orders, food and beverage preparation, baking, inventory receiving, and cleaning the kitchen and dining areas. The posting states an hourly wage of $19.10, with final pay based on skills and experience.

Pay:

$19.10 an hour

Responsibilities:

  • Take guest orders and prepare beverages and food
  • Bake and operate ovens and egg cookers
  • Receive and stock inventory
  • Clean production, back-of-house and dining areas
  • Resolve guest concerns promptly

Requirements summary:

  • Passion for hospitality and guest experience
  • Ability to work under pressure while maintaining food safety
  • Ability to lift up to 25 lbs and work in cold storage
  • Strong work ethic, punctuality and responsibility
  • Previous guest service experience is an asset

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-15
First seen by our source
2026-10-15
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingRestaurant or kitchen, Store, Warehouse
PositionMostly standing
Physical demandsphysical moderate · lift 25 lb · computer low

Summary and details written by AI from the posting; the employer’s posting is the authority.

Chartwells Higher Education

FieldValue
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Job description

General Help for Tim Hortons

Job Summary

The General Helper will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.

How you will Make an Impact:

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Qualifications:
• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.

The hourly wage rate for this position is $19.10. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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