Posted 10 days ago
General Manager
@ Chartwell
Overview
Chartwell is hiring a General Manager to lead all operations of a senior living residence, including care, programs, staff leadership, budgets and occupancy growth. The role is full-time and includes the Manager on Duty rotation, with some evenings, weekends and travel required.
Responsibilities:
- Lead operations across all residence departments
- Oversee resident care, services and programs
- Lead, mentor and support managers and staff
- Manage budgets and support occupancy growth
- Ensure health, safety and legislative compliance
Requirements summary:
- Minimum two years in retirement or hospitality leadership
- Post-secondary diploma or degree in nursing, social work, gerontology, hospitality or business
- Knowledge of provincial health and retirement legislation
- Proficiency in Microsoft Office and residence management systems
- Valid driver's licence or reliable transportation
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | ground: minimal |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Criminal Background Check, VSS, TB Test |
| Driver’s licence | required |
| Background checks | criminal record |
| Encouraged to apply | People with disabilities |
| Education | College diploma (required), Bachelor’s degree (required) |
| Fields of study | nursing, social work, gerontology, hospitality, business |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chartwell
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making People's Lives Better
Full company description
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chez Chartwell résidences pour retraités, nous sommes dédiés au MIEUX-ÊTRE de nos résidents, de leurs proches et de nos employés. Rejoignez une équipe exceptionnelle et diversifiée de gens inspirants, qui ont à cœur d’offrir des expériences personnalisées, fondées sur des relations chaleureuses et humaines, à tous ceux et celles qui vivent et travaillent dans nos résidences.
- LinkedIn followers
- 46,907
- People associated on LinkedIn
- 4,395
- Reported office locations
- 7070 Derrycrest Dr, Mississauga, Ontario L5W 0G5, CA
- Business categories
- Health Care
- Elder Care
- Nursing and Residential Care
- Other recorded names
- Chartwell
- Chartwell Career Site English
- Chartwell Retirement Residences
- Profile identifies a recruitment agency
- No
- Reported total investment
- 568,322,903
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chez Chartwell résidences pour…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Public Company |
| Open jobs on Jobsy | 733 |
| View page |
The Opportunity
Are you a passionate and driven leader with a commitment to enhancing the lives of seniors? As a General Manager at Chartwell, you will play a key leadership role in creating a vibrant, welcoming, and safe environment for residents and staff alike. You’ll oversee all aspects of residence operations.
What You’ll Do
- Provide leadership to ensure smooth operations across all departments
- Oversee high-quality care, services, and programs that support resident wellness and satisfaction
- Lead, mentor, and support department managers and staff
- Ensure compliance with health, safety, and legislative standards while monitoring quality assurance
- Manage budgets, monitor financial performance, and support occupancy growth
- Foster community engagement, address resident/family concerns, and contribute to strategic planning and culture-building
- Collaborate leadership team to ensure smooth operations and participate in the Manager on Duty rotation
What You’ll Bring
- Minimum two years in a leadership role within the retirement or hospitality industry
- Proven skills in operations, team leadership, financial planning, and customer relations
- Graduate of a post-secondary diploma or degree program in nursing, social work, gerontology, hospitality, or business
- Excellent communication, interpersonal, and problem-solving abilities
- Self-directed, accountable, and effective at building collaborative teams
- Strong organizational and multitasking capabilities in a dynamic environment
- Proficient in Microsoft Office and residence management systems
- Ability to assess, plan, and implement processes for resident care, staff development, and operational efficiency
- Knowledge of provincial health regulations and retirement residence legislation
- Familiarity with budgeting, occupancy strategies, and marketing approaches
- Valid Driver’s License, or reliable means of transportation
What We Offer
- A safe, inclusive workplace where you’re supported and appreciated
- Competitive compensation and benefits
- Opportunities for leadership development and career growth
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
- Ability to work flexible hours including some evenings and weekends
- Must be prepared to respond to emergency situations
- Some travel may be required
- Comfort using AI and other digital platform systems and tools to support daily work
- Clear Criminal Background Check, VSS and TB Test where required
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-888-663-6448.
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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