Governance & Assurance Delivery, Lead

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The Governance & Assurance Delivery, Lead will report to the Leader, Solution Delivery Centre of Excellence (SD CoE). You will work closely with Product, Technology and Delivery leaders, the Delivery Excellence Leadership Team, business unit leaders, Portfolio Governance and Planning stakeholders, and partners across Risk, Compliance, Privacy, Information Security, Finance, Audit, Legal and Enterprise Architecture. You will act as a trusted governance advisor, bringing the judgement and executive presence needed to reinforce standards, challenge constructively and provide objective assurance over enterprise delivery.

What You Will Do:

• Establish and maintain enterprise delivery standards, governance frameworks, stage gates, policies and controls.
• Define governance expectations, decision authorities, approval requirements, stage gates and escalation paths.
• Drive consistency across delivery practices, portfolio governance and initiative oversight while ensuring governance remains practical, scalable and aligned with organizational priorities.
• Provide independent oversight of delivery initiatives to confirm required controls, approvals, evidence and checkpoints have been completed.
• Conduct governance reviews, health checks and delivery assurance assessments, and identify, escalate and track governance gaps, risks and non-compliance.
• Partner with Risk, Security, Architecture, Finance, Legal, Privacy and other control functions to ensure delivery obligations are met and risks are appropriately managed.
• Lead governance forums, gate reviews, approvals and oversight activities, while continuously improving governance processes, tools and supporting documentation.
• Challenge assumptions, decisions and delivery approaches where governance expectations are not being met, and escalate material delivery risks and unresolved issues.
• Develop governance dashboards, compliance reporting and executive-level insights on delivery health, governance adherence, risks and recurring trends.
• Foster a culture of accountability, transparency and disciplined execution across the enterprise.

What You Bring:

• 10+ years of experience in enterprise delivery governance, portfolio governance, operating model leadership, risk management, audit, assurance, delivery excellence or a related discipline.
• Demonstrated experience designing and operating governance frameworks, standards and controls across large, complex delivery portfolios.
• Strong understanding of delivery lifecycles, portfolio oversight, risk management, controls and assurance practices.
• Proven ability to influence senior leaders, hold teams accountable and constructively challenge decisions using data, facts and sound reasoning.
• Experience leading governance forums and providing clear, objective reporting and recommendations to executives.
• Strong analytical, facilitation and decision-making skills, with the ability to balance rigour with pragmatism.
• Experience in financial services, payments, technology or another highly regulated environment is preferred.
• Experience working with audit, compliance, architecture, security and regulatory stakeholders is preferred.
• PMP, PMI-RMP, CRISC, CISSP, PRINCE2, COBIT, ITIL or an equivalent certification is considered an asset.
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

What We’re Offering:

The hiring range for this position is $140,000 - $160,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.