Posted 3 months ago
Guest Service Agent - Full-Time and Part-Time
@ Groupe Scandinave inc.
The Blue Mountains, Ontario
Overview
Groupe Scandinave inc. is hiring Guest Service Agents at Scandinave Spa Blue Mountain for full-time and part-time work. The role covers greeting guests, handling reservations, check-ins and daily transactions, and serving food and beverages at the bistro. Pay is $19.38 per hour, with a required schedule of days, evenings, weekends and holidays and about 24 hours per week year-round.
Pay:
$19.38 an hour
Responsibilities:
- Greet guests and create a relaxing environment
- Handle reservations, modifications and cancellations
- Perform check-ins and daily transactions
- Serve food and beverages at the bistro
- Manage the wait list and cancellations
Requirements summary:
- Smart Serve certification required or willing to obtain
- Customer service experience
- Excellent interpersonal and communication skills
- Ability to stand for long periods and lift
- Flexibility to work days, evenings, weekends and holidays
- Available for about 24 hours per week year-round
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-08-11
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 24 |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | Smart Serve |
| Perks mentioned | Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Groupe Scandinave inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 25 |
Scandinave Spa Blue Mountain is looking for Guest Service Agents who are enthusiastic about providing an exceptional guest experience.
Our team is a big reason guests return often and share memories of their spa experience with others.
What you will do:
- Greet guests with a warm and friendly welcome
- Foster a relaxing and tranquil environment for guests
- Assist with guest reservations, modifications and cancellations on the phone and/or in person
- Be responsible for check-ins and daily transactions
- Engage guests; make a connection and anticipate guest’s needs
- Manage wait list and cancellations
- Serve prepared food and beverages at our bistro
What we offer:
- A friendly, positive and tranquil team environment that allows each team member the opportunity to excel and showcase their passion for customer service excellence
- Complimentary employee and spouse access to the Thermal Journey
- One complimentary Registered Massage treatment
- Food and Beverage Discounts
- Boutique Discounts
- Employee rates for services
Pay Rate: $19.38 / hour
Requirements:
- Smart Serve Certification required (or willing to obtain)
- Customer Service Experience
- Excellent interpersonal and communication skills
- A professional and positive attitude
- Someone who enjoys people and interacting with the public
- Self motivated team player
- Ability to manage time efficiently
- Ability to perform basic computer skills
- Ability to stand for extended periods of time and some lifting
- Flexibility to be able to work days, evenings, weekends and holidays
- Ability to work 24 hours per week all year round (except 2-week vacation period).
Accommodations in compliance with the AODA are available upon request for candidates taking part in all aspects of the recruitment process – requests can be emailed to [email protected] or call 705-443-5919.
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