Posted 3 days ago
Head Concierge
@ Cleantech Service Group
Vancouver, British Columbia
Overview
Cleantech Service Group is hiring a full-time Head Concierge for a 239-unit residential strata building in Vancouver, BC. The role covers resident service, building security and access control, fire alarm response, move-in and move-out administration, and some building manager and janitorial duties. The posting states a weekday 8:00 AM to 4:00 PM schedule, $25 per hour, and a November start.
Pay:
$25 an hour
Responsibilities:
- Answer resident calls and handle requests
- Monitor building access by residents and visitors
- Complete move-in and move-out documents and record payments
- Verify fire alarms and notify residents via PA system
- Maintain resident and fob records
Requirements summary:
- 2 years concierge or hospitality experience preferred
- 1 year building manager experience preferred
- Flexibility and prompt response to requests
- Ability to multitask under pressure
- Basic computer skills in Microsoft Office and scheduling software
Tools & skills
Source and dates
Employer career site / ATS feed · breezy
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Cleantech Service Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Comprehensive Cleaning & Maintenance for Stratas & Commercial Properties
Full company description
Since 1996, we have proudly served British Columbia's strata and commercial property communities, delivering cohesive and comprehensive cleaning and maintenance solutions that go beyond expectations. As a BC-owned and operated company, we have built our reputation on reliability, quality, and an unwavering commitment to customer satisfaction. Our team of over 300 dedicated professionals services more than 450 properties each year, ranging from residential stratas to large commercial complexes. We understand that each property is unique, which is why we offer a tailored approach to meet the specific needs of our clients. Our services are designed to cover all aspects of cleaning, maintenance, and management, ensuring a seamless experience for property managers and residents alike. Our services include: Janitorial Services: From daily cleaning to deep sanitization, our janitorial services are designed to keep your property spotless and safe. Building Management: We provide comprehensive building management services, ensuring all aspects of your property are well-maintained. Concierge Services: Our professional concierge team enhances the living experience for residents by providing personalized assistance and security services. Rope Access & Exterior Cleaning: Our specialized rope access team is equipped to handle high-rise and hard-to-reach exterior cleaning and maintenance, ensuring your building’s exterior is as pristine as its interior. At our core, we believe that maintaining a property is about more than just upkeep; it’s about creating environments where people feel comfortable, safe, and proud to live and work. This philosophy drives everything we do, from our approach to customer service to the way we empower our employees to deliver their best. Whether you're looking for a reliable janitorial service, expert building management, or specialized exterior cleaning solutions, we have the experience and expertise to meet your needs.
- LinkedIn followers
- 2,100
- People associated on LinkedIn
- 47
- Reported office locations
- 12371 Horseshoe Way, 105, Richmond, British Columbia V7A 4X6, CA
- Business categories
- CleanTech
- Customer Service
- Professional Services
- Other recorded names
- Cleantech Service Group
- Cleantech Service Group Limited
- Specialties
- Janitorial Service
- Caretaker Relief
- Floor Care
- Window Cleaning
- Pressure Washing
- Building Cleaning
- Handyman Services
- Construction Cleaning
- Disinfecting
- Concierge
- and Rope Access
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Since 1996, we have proudly served British Columbia's strata and commercial property communities, delivering cohesive and comprehensive cleaning and maintenance solutions that go beyond expectations. As a BC-owned and operated company, we have built our reputation on reliability, quality, and an unwavering commitment to customer satisfaction. Our team of over 300 dedicated professionals services more than 450…
| Field | Value |
|---|---|
| Industry | Facilities Services |
| Company size | 201-500 employees |
| Headquarters | Richmond, British Columbia |
| Organization type | Privately Held |
| Specialties | Janitorial ServiceCaretaker ReliefFloor CareWindow CleaningPressure WashingBuilding CleaningHandyman ServicesConstruction CleaningDisinfectingConcierge |
| Open jobs on Jobsy | 13 |
| View page |
Join Our Team as a Head Concierge!
We are seeking a dependable and professional Head Concierge for a 33-storey residential strata building with 239 units, located in Vancouver. In this dynamic role, you will provide exceptional customer service, respond to residents' needs, and ensure smooth daily building operations. This position also involves some Building Manager responsibilities and occasional janitorial duties.
Key Duties & Responsibilities:
- Resident Relations: Answer the phone in a professional and warm disposition and be prepared to help owners/residents with their questions and requests.
- Security of residents and the building premises: Monitor access by residents and visitors of the building.
- Cleanliness and upkeep of the building premises: Be prepared to clean spills if necessary in areas such as the elevators, lobby, and main entrance when the cleaning staff is not on site.
- Fire alarms: If a fire alarm occurs, verify if the alarm is false and, if so, notify residents accordingly through the PA system and advise the management company.
- Move in/move out procedures and supervision: Complete all booking documents respecting a move-in or move-out as defined in the Bylaws and Rules, record any applicable payments made, and forward them to the management agency’s office.
- Mail, parcels, packages, and access: Receive residents’ packages, courier mail, etc., at the residents’ request by having the resident sign (Authorization Waiver Form). Coordinate trades upon the approval of the PM.
- Record keeping and Administration: Maintain updated records of all residents, including all suite occupants, fob numbers, suite phone numbers, parking stall numbers, locker numbers, etc.
- Access and device protocol: Residents must sign the required liability waiver form and register their unit key(s) when depositing the key(s) with the concierge or any other employee or Strata Property Agent.
- Basic mechanical and electrical troubleshooting from extensive industry experience.
- Consistent communication with the property manager to ensure the building is secure, maintained, and running smoothly.
Requirements:
- Flexibility, availability, and the ability to address requests promptly.
- Proven experience in hospitality, customer service, or related fields.
- Ability to multitask and handle high-pressure situations.
- Strong problem-solving and organizational skills.
- Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).
Job Type: Full time, Monday - Friday
Starting date: November
Shift Timings: 8:00 AM - 4:00 PM
Salary: $25 per hour
Experience:
- Concierge/Head Concierge: 2 years (preferred)
- Building Manager: 1 year (preferred)
Location: Vancouver, BC
Why Work at Cleantech?
Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career.
Please apply with your resume — we’d love to hear from you!
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