Host/Hostess

Join the PeakFine Restaurant team at Sparkling Hill Resort!

We are looking for friendly, energetic and dependable people to join our team in the position of Host/Hostess.

No extensive restaurant experience? That is perfectly fine. We hire for personality first and are happy to train candidates who bring a positive attitude, strong work ethic and genuine interest in providing great service.

Come Grow With Us — or Simply Enjoy a Great Job

Whether you are looking for an enjoyable job with a focus on guest service or interested in beginning a career in hospitality, this is a great place to gain experience, meet people and develop skills that will serve you wherever you go.

At Sparkling Hill Resort, we believe that a true hospitality professional is defined by their personality. We can teach you fine-dining techniques, introduce you to local wines and even show you how to carry three plates at once. What we cannot teach is a positive attitude, a strong work ethic and a desire to do well.

If you are ready to work hard, have some fun and be part of a dynamic team in a beautiful resort setting, we encourage you to apply.

Responsibilities:

• Welcome guests and create a warm, positive first impression
• Seat guests efficiently and thoughtfully, helping maintain a smooth and courteous operation of the dining room
• Answer the telephone promptly and professionally
• Take accurate reservations and seek management approval when needed
• Learn our menus, restaurant operations and hotel facilities so you can confidently answer guest questions
• Handle guest questions, concerns and complaints in a friendly and positive manner
• Assist with clearing and resetting tables and polishing silverware as needed
• Record, enter and deliver room service orders accurately and according to guest specifications
• Communicate with servers, culinary team members and leaders to help each shift run smoothly
• Keep the host stand, dining room and work areas clean, organized and ready for service
• Step in where needed and contribute to a supportive, team-focused workplace
• Perform other duties as assigned

What You Bring:

• A friendly personality and a genuine desire to help others.
• A positive attitude and willingness to learn.
• Dependability and a strong work ethic.
• The ability to communicate clearly and work well as part of a team.
• A professional and respectful approach with guests and colleagues.
• High attention to detail and exceptional guest service skills
• The ability to stay composed and keep moving in a busy environment.
• Flexibility to work mornings, evenings, weekends and holidays according to business needs.
• Previous experience in a similar caliber establishment is preferred but not required
• Knowledge of SilverWare POS system an asset
• Valid Serving-It-Right certificate (can be obtained prior to first shift).

Job Types: Full-time, Permanent

Perks & Benefits:

• Tips
• Flexible schedule
• Discounted food and spa treatments
• Gift Shop discount
• Deeply discounted room rates available to team members
• Company events
• Monthly employee incentives
• Extended health benefits (dental care, vision care etc.) after 6 months for full-time employees (at least 30 hours weekly)
• Training and development opportunities

Ability to commute/relocate:

• Vernon, BC: reliably commute or plan to relocate before starting work (required)
• Staff Housing is potentially available in shared rooms for full-time employees working 40 hours per week. Please inquire during your interview if interested.

Work Location: In person

Qualified candidates may submit their applications online, incl. a detailed resume, to Mr. Bozidar Gujic, General Manager. Only candidates selected for an interview will be contacted.