Posted 6 months ago
Housekeeping Supervisor
@ Panorama Mountain Village
Panorama, British Columbia
Overview
Panorama Mountain Village is hiring a Lodging Attendant Supervisor to run day-to-day housekeeping operations, deliver training, coach staff and handle guest room issues. The role requires prior resort cleaning and supervisory experience, with flexible shifts, weekends and holidays.
Responsibilities:
- Supervise and coordinate room attendants and quality checkers
- Develop and deliver quality-focused training programs
- Review stat sheets and approve incentives
- Deal with resort guests on room issues
Requirements summary:
- High school diploma or equivalent
- Previous resort cleaning experience
- Previous supervisory experience
- Microsoft Office experience
- Flexible shifts, weekends and holidays
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-04-29
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Schedule | holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Panorama Mountain Village
| Field | Value |
|---|---|
| Open jobs on Jobsy | 45 |
Description:
As the Lodging Attendant Supervisor you will play an integral role in the success of the housekeeping department as you will be assisting the day-to-day operations of the division, administrative functions, providing training, support and encouragement for all team members!
Essential Functions:
• Supervise and co-ordinate the work of the Lodging Attendants & Quality Checkers
• Develop & deliver a quality focused training program for Room Attendants & Quality Checkers with regular follow-up and feedback.
• Review of stat sheets and approval of incentives.
• Ensure quality standards & timelines are communicated effectively and followed.
• Prepare for & participate in the delivery of the departments daily morning meetings.
• Delivering daily one-on-one coaching
• Assist Room Attendants, Quality Checkers in performing duties when required, spending time in the field checking and cleaning to ensure you are current with operational practices.
• Recognize, document and discuss with employee when “corrective action” is required in a timely manner.
• Develop and train staff in Occupational Health and Safety standards set for the department
• Assist with recognition planning and implementation.
• Deal directly with resort guest when room issues arise in a professional and positive manner.
Experience/Requirements:
- Completion of High school diploma or equivalent
- Previous cleaning experience within a resort setting
- Previous supervisory experience
- Good oral skills
- Problem solving & decision making skills
- Microsoft office experience required
- Must be highly motivated and lead with proven strength.
- Able to multi-task, work well under stress and meet targeted deadlines.
- Must be able to work independently and in teams.
- Must be able to work flexible shifts, weekends, holidays.
- Physical Demands: While performing the duties of this job, you are regularly required to sit, stand; walk; climb stairs; use hands to finger, reach; stoop, kneel, and bend
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