HR Generalist (Recruitment & Labour Relations)

Grow Your Career at Brant Community Healthcare System (BCHS)

At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.

• Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
• The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.

With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a Healthy Future for our patients, our people, and our community. Our culture is shaped by our core values and pillars:

Core Values: Be Bold and Courageous | Commit to Excellence | Champion Equity | Be Trustworthy
Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare—right here at BCHS.

Why Choose BCHS?

• Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
• Flexible Scheduling – Within a standard work week
• Career Growth – Internal job postings, mentorship programs, and leadership development.
• Predictable Work Locations – Stability and consistency in your work environment.
• Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
• Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
• Commitment to Safety – Comprehensive safety programs for all
• Competitive Compensation and Benefits –– Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.
• Diversity & Inclusion – We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.
• Recognition & Rewards – Employee appreciation programs and professional recognition opportunities and Corporate Committee
• Community Impact – Make a real difference in patient care and public health every day.
• Choose Civility – Where every interaction matters. Civility and respect shape our workplace, as individuals treat one another—and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Position Summary

At BCHS, the HR Generalist plays a critical role in delivering high-volume recruitment solutions that support the organization's ongoing staffing needs. Recruitment is the primary focus of this position, requiring an individual who thrives in a fast-paced environment, brings energy and determination to their work, and is passionate about finding creative ways to attract top talent.

In this role, you will lead full-cycle recruitment activities for a dedicated portfolio across both the Brantford General and Willett sites. You will actively source and engage healthcare professionals through a variety of channels, leverage innovative recruitment strategies, build talent pipelines, and strengthen BCHS's employment brand within a highly competitive labour market. Success in this role requires a strong sense of urgency, exceptional relationship-building skills, and a relentless commitment to delivering results.

As a trusted recruitment partner to leaders, you will provide expert guidance on workforce planning, candidate attraction, and hiring strategies, helping to ensure critical positions are filled efficiently and effectively. You will continuously seek new opportunities to expand candidate networks, explore emerging recruitment methods, and enhance the candidate experience.

In addition to recruitment responsibilities, you will work alongside HR Business Partners to support labour relations activities, including attendance management, exit interviews, union-management meetings, and grievance administration.

You will have the opportunity to build strong partnerships with leaders across the organization while contributing to solutions that directly impact patient care and organizational success. Because BCHS is small but mighty, your contributions will be visible, meaningful, and felt across the organization. If you are energized by high-volume recruitment, enjoy the challenge of finding talent in difficult-to-fill markets, and are motivated by making a difference in your community and healthcare system, this is the role for you.

Primary Responsibilities

• Partnering with hiring managers to understand their needs and develop appropriate sourcing strategies
• Maintaining our ATS and external job boards to cultivate a pipeline of potential future hires including past applicants and referred candidates
• Planning and participating in recruitment events to drive awareness around BCHS’ career opportunities
• Working closely with other members of our Human Resources, Organizational Health and Organizational Development team to ensure a smooth and effective end to end recruitment process
• Maintaining all candidate documentation and performing necessary administrative tasks
• Advises both employees and management regarding employee relations policies and procedures, association/contract terms and conditions
• Conduct and coordinate exit and stay interviews for departing employees
• Works closely with Leadership to facilitate harmonious employee relations, stressing cooperation at all levels to ensure effective working relationships between staff and management
• Assists with researching legal issues, preparation and locating relevant grievance documentation necessary to the Hospital’s position on various issues and responses to the applicable Union group
• Researches, identifies and analyzes specific employee relations concerns and makes appropriate recommendations to leadership

Mandatory Qualifications

• College Diploma in Human Resources or related field is required
• Certified Human Resources Professional or Certified Human Resources Leader is required
• Minimum 3 years’ recent/related experience in a unionized healthcare environment
• Knowledge of relevant Employment legislation including Employment Standards Act, Pay Equity Act, Accessibility for Ontarians with Disabilities Act and Human Rights legislation
• Excellent computer skills including MS Office, Social Platforms and Job Boards
• Commitment to cultural diversity in the workplace as it relates to the employment process
• Excellent communication (verbal and written) and presentation skills with proven ability to build trust at all levels of the organization
• Excellent Customer service and relationship management skills
• Well organized, exceptional attention to detail
• Strong sense of urgency and desire to meet tight deadlines
• Ability to maintain confidentiality and professionalism
• Ability to work independently and collaboratively across all levels of the organization
• Criminal Record Check required

Our Commitment to Equity, Diversity, and Inclusion

BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care

We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs.

Ready to Make a Difference?
If you are passionate about healthcare and looking for a supportive and dynamic work environment, we would love to hear from you! Apply today and join BCHS in delivering exceptional care with compassion and integrity.

AI Use in Hiring
Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications are reviewed by our recruitment team.

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