Human Resources Manager

CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish. From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people. Our success is measured in our customer satisfaction ratings and dedicated following. We have been in business since 1961 and our creations can be found in millions of homes. Together in teams, as a company, as a community, we are committed to Creating What’s Different!

CWD is looking for a Human Resources Manager to join our exceptionally talented and collaborative team! This posting reflects an existing vacancy within our Niagara Falls location. Reporting to the Chief Executive Officer, the successful candidate will be responsible for leading and managing key human resources functions to support CWD’s people strategy and business objectives. This role will focus on performance management, recruitment, training and development, employee engagement, and HR operations, while leading initiatives and projects that have a high impact on the organization. The HR Manager will also lead the HR team, providing guidance, coaching, and support to ensure operational excellence.

If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you!

This is a full-time permanent role working 40 hours a week on-site. Our hours of operation are 8:15am to 5:00pm Monday to Friday.

Key Responsibilities:
Leadership and Team Management

• Lead and manage the HR team, providing guidance, mentorship, and development opportunities.
• Ensure HR team members have clear goals, priorities, and accountability.
• Promote a high-performance culture within the HR team and across the organization.
• Lead and participate in departmental meetings, contributing to HR strategy and initiatives.

Performance Management

• Oversee the performance review process, including goal setting, evaluations, and ongoing feedback.
• Partner with leaders to develop performance improvement and development plans.
• Monitor performance trends and provide insights to support organizational decision-making.
• Advise managers on team member growth, coaching, and succession planning.

Recruitment and Talent Management

• Oversee recruitment planning processes.
• Collaborate with leaders to identify staffing needs and maintain talent pipelines.
• Support workforce planning, retention strategies, and engagement initiatives.

Training and Employee Development

• Design and implement learning programs for team members and leaders.
• Facilitate leadership coaching and career development initiatives.
• Assess training effectiveness and recommend improvements to enhance skills and performance.

HR Operations and Total Rewards

• Support payroll process improvements and ensure accurate HR operations.
• Manage benefits administration and assist with total compensation initiatives.
• Ensure compliance with ESA and health & safety regulations.

HR Projects and Strategic Initiatives

• Lead small to mid-level HR projects with significant organizational impact.
• Partner with leaders and teams to implement HR initiatives and improvements.
• Provide guidance on HR policies and processes as needed.

Other

• Undertake additional duties as assigned to support HR and organizational objectives.
• Assist in special projects or initiatives outside core HR functions.
• Maintain flexibility to adapt to changing business needs and priorities.

Qualifications:

• Bachelor’s degree or college diploma in Human Resources.
• 5+ years of experience as an HR Manager.
• Proven leadership experience managing an HR team.
• CHRP or CHRL considered an asset.
• Strong knowledge of the ESA.
• Experience with HRIS, ATS, and payroll processes.
• Strong people skills, strategic and analytical thinking, and leadership coaching experience.
• Critical thinker, detail-oriented, organized, and proactive.

What We Offer
Our expected compensation range for this role is $80,000 to $100,000 annually. The salary you may receive will be determined based on the skills, experience, and qualifications you bring to the position, as well as how they align with the responsibilities and scope of the Human Resources Manager role. CWD evaluates compensation using a consistent and equitable framework to ensure fair and transparent pay practices across the organization.

Other benefits include:

• Full comprehensive benefits (dental, medical and eye) 80/20 split-family coverage
• Annual professional development fund
• RRSP Match
• Fitness incentives
• Team events
• 50% off on CWD brands
• Relocation expense

How We Hire
CWD is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment. We are committed to providing accommodations for people with disabilities throughout the recruitment process, and upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Applicants must make their accommodation needs known upon requests for interviews.

We may use artificial intelligence (AI) tools to support certain parts of the hiring process, such as reviewing applications, analyzing resumes, evaluating responses, or assisting with interview scheduling. These tools are designed to help our recruitment team and do not replace human judgment. All hiring decisions are ultimately made by our team. If you would like more information about how your personal data is processed during this process, please contact us.

CWD only extends employment offers after candidates have had the opportunity to speak directly with both the hiring manager and a member of our HR team. These discussions may take place in person or via video conference. CWD does not issue offers or request personal information through text or other informal channels. If you receive such a request, please disregard it. This policy is in place to ensure a secure and professional hiring process for all candidates.