Posted 10 hours ago
HVAC Operations Support
@ Bartle & Gibson
Burnaby, British Columbia
Overview
Bartle & Gibson is hiring an HVAC Operations Support Coordinator, a full-time role supporting HVAC operations and sales teams across multiple Western Canada branches. The work covers customer quotations, supplier pricing, customer communications and administrative coordination. British Columbia pay is stated as $55,000 to $65,000 annually.
Pay:
$55,000–$65,000 a year
Responsibilities:
- Prepare and manage customer quotations and proposals
- Obtain supplier pricing and product information
- Respond to customer inquiries and provide order updates
- Coordinate information between branches, suppliers and teams
- Assist with warranty administration and reporting
Requirements summary:
- Minimum grade 12 education required
- Experience in HVAC, mechanical services or construction
- Experience preparing quotations or customer proposals
- Customer service or administrative coordination experience
- Experience with ERP, CRM or service management systems is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bartle & Gibson
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Western Canada's leading independent distributor of plumbing, heating, and electrical products.
Full company description
Since our opening in 1944, Bartle & Gibson continues to grow, opening new locations throughout Western Canada and recently adding electrical and HVAC products to its distribution portfolio. Our commitment to exemplary customer service has allowed us to grow even more, now offering our products and services in 30 communities throughout BC, Alberta, Saskatchewan, and Northwest Territories. We are a privately owned, 100% Canadian organization that our customers, suppliers, and employees have come to trust for over 80 years. As Western Canada’s premier plumbing, heating, and electrical distributor, Bartle & Gibson has 81 years of experience in supplying the right solutions at the right time with our expert customer care. With 30 branches, 600 employees, access to over 2,000 brands, and 3 distribution centres, you can depend on us wherever you are in Western Canada.
- LinkedIn followers
- 3,943
- People associated on LinkedIn
- 330
- Reported office locations
- 13475 Fort Road, Edmonton, Alberta T5A 1C6, CA
- 4300 21 Street NE, Calgary, Alberta T2E 9A6, CA
- 1458 Mustang Place, Port Coquitlam, British Columbia V3C 6L2, CA
- 2956 Kingsview Boulevard, Bay 102, Airdrie, Alberta T4A 0C9, CA
- 6128 - 46 Street, P.O. Box 4439, Barrhead, Alberta T7N 1A3 , CA
- 3405 – 9th Street S.E., Calgary, Alberta T2G 3C1, CA
- 44653 Yale Rd W, Chilliwack, British Columbia V2R 4H3, CA
- 2989 Kilpatrick Ave, Unit #3, Courtenay, British Columbia V9N 8P1, CA
- 6724 59 St NW, Edmonton, Alberta T6B 3N6, CA
- 4508 - 2 Avenue, Edson, Alberta T7E 1C1, CA
- 8220 Manning Ave, Fort McMurray, Alberta T9H 1V9, CA
- 214 Kelley Rd, Hinton, Alberta T7V 1H2, CA
- 2665 Sooke Rd, Langford, British Columbia V9B 1Y5, CA
- 4015 24 Ave N, Lethbridge, Alberta T1H 5V6, CA
- 5203 62 St, Lloydminster, Alberta T9V 2E3, CA
- 23652 Dewdney Trunk Rd, Maple Ridge, British Columbia V4R 1V8, CA
- 2021 - 10 Avenue SW, Medicine Hat, Alberta T1A 8B7, CA
- 2067 Boxwood Road, Nanaimo, British Columbia V9S 5X9, CA
- 1159 - 16 Street, North Vancouver, British Columbia V7P 1R4, CA
- 7901 102 Avenue, Peace River, Alberta T8S 1M6, CA
- 3500 Massey Dr, Prince George, British Columbia V2N 2M4, CA
- 4620 62 St, Red Deer, Alberta T4N 6T3, CA
- 50 Oswald Dr, P.O. Box 4281, Spruce Grove, Alberta T7X 3B4, CA
- 7815 King George Blvd, Surrey, British Columbia V3W 5B1, CA
- 4248 Glanford Ave, Victoria, British Columbia V8Z 4B8, CA
- 1115 Stevens Rd, West Kelowna, British Columbia V1Z 2S8, CA
- 4509 - 49 Street, #102, Wetaskiwin, Alberta T9A 1H1, CA
- 101-1410 Alpha Lake Village, Whistler, British Columbia V8E 0J3, CA
- 324 Old Airport Rd, Yellowknife, Northwest Territories X1A 3T3, CA
- 633 North Railway Street West, Swift Current, Saskatchewan S9H 0A5, CA
- 1391 Kebet Way, Port Coquitlam, British Columbia V3C 6G1, CA
- Business categories
- Electronics
- E-Commerce
- Retail
- Wholesale
- Other recorded names
- BARTLE & GIBSON
- Bartle & Gibson
- Specialties
- Plumbing
- Heating
- Electrical
- and HVAC
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Since our opening in 1944, Bartle & Gibson continues to grow, opening new locations throughout Western Canada and recently adding electrical and HVAC products to its distribution portfolio. Our commitment to exemplary customer service has allowed us to grow even more, now offering our products and services in 30 communities throughout BC, Alberta, Saskatchewan, and Northwest Territories. We are a privately owned…
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 501-1,000 employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Privately Held |
| Year founded | 1944 |
| Specialties | PlumbingHeatingElectricaland HVAC |
| Open jobs on Jobsy | 17 |
| View page |
We are seeking a highly organized and customer-focused HVAC Operations Support Coordinator to support our HVAC operations and sales teams across multiple branch locations. This position plays a critical role in improving customer responsiveness, accelerating quote turnaround times, and enhancing operational efficiency.
If you thrive in a fast-paced environment, enjoy coordinating multiple priorities, and take pride in delivering exceptional customer service, we'd like to hear from you.
The HVAC Operations Support Coordinator serves as the primary support resource for customer quotations, supplier pricing, customer communications, and administrative coordination. This role enables our Sales and Operations teams to focus on project execution, service delivery, and customer relationship management while ensuring customers receive timely and accurate information.
DUTIES AND RESPONSIBILITIES
Quotation & Sales Support
- Prepare and manage customer quotations and proposals
- Obtain supplier pricing and product information
- Ensure quote accuracy, completeness, and timely delivery
- Track quote status and maintain quote records
- Coordinate quote follow-up activities with Sales personnel
Customer Service & Communication
- Respond to customer inquiries professionally and promptly
- Provide customers with updates on quotes, orders, and requests
- Maintain consistent communication throughout the customer journey
- Support customer satisfaction initiatives and service excellence
Operational Support
- Assist with warranty administration and documentation
- Maintain accurate records and supporting documentation
- Coordinate information between branches, suppliers, and internal teams
- Support standardized processes and continuous improvement initiatives
Administrative Coordination
- Manage workload priorities and deadlines effectively
- Assist with reporting and performance tracking
- Support cross-functional collaboration between branches and departments
SKILLS AND COMPETENCIES
- Strong organizational and time-management skills
- Excellent verbal and written communication abilities
- High attention to detail and accuracy
- Ability to manage multiple priorities simultaneously
- Strong problem-solving and customer service skills
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Teams
- Ability to work independently while collaborating with teams across multiple locations
EXPERIENCE AND EDUCATION
- Minimum grade 12 education required
- Experience in HVAC, mechanical services, construction, facilities management, or a related industry
- Experience preparing quotations, estimates, or customer proposals
- Customer service, sales support, or administrative coordination experience
- Experience working with ERP, CRM, or service management systems is an asset
WHY WORK FOR US
- Company-paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program – Volunteer Day
- Personal Milestone Recognition Program
- Perkopolis Partnership
- Safety shoe reimbursement
- Employee Referral Bonus Program
- Employee discounts on in-store purchases
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
FIND OUT MORE
Check us out online: https://www.bartlegibson.com/
Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/
Like us on Facebook: https://www.facebook.com/bartlegibsonltd/
Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/
Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
Candidates in British Columbia can expect to earn between $55,000 to $65,000 annually. Compensation will be based on experience, qualifications, and demonstrated skills.
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