Posted last month
HVAC Technical Service Advisor
@ Sinclair Supply
Edmonton, Alberta
Overview
Sinclair Supply is hiring an HVAC Technical Service Advisor for its Edmonton North team. The role provides technical support, product recommendations and troubleshooting to customers and employees, and delivers in-person and virtual training. The posting requires 3+ years of hands-on HVAC experience, approximately 15% travel, and on-site work only, with a competitive compensation and benefits package.
Responsibilities:
- Provide technical support, product recommendations and troubleshooting
- Deliver technical and product training in person and virtually
- Stay current on HVAC technologies and new products
- Build relationships with customers, vendors and employees
- Support training program development with the Technical Services Manager
Requirements summary:
- 3+ years of hands-on HVAC technical experience
- Strong knowledge of HVAC products, equipment and troubleshooting
- Ability to explain technical information to varied audiences
- Outstanding customer service and relationship-building skills
- Good computer skills and ability to learn new systems
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-09-28
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Office, Client sites, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sinclair Supply
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Heating • A/C • Sheet Metal • Controls • Refrigeration
Full company description
For over 75 years, Sinclair Supply has kept pace with advancements and innovations throughout the industry. Adapting to changing trends and economic climates, Sinclair maintains an active inventory responding to the increasing demand for HVACR parts. We are a service specialty supply house with the largest inventory of HVACR products in Canada, including the largest selection of controls in the industry.
- LinkedIn followers
- 1,483
- People associated on LinkedIn
- 124
- Reported office locations
- 10914 120 Street, Edmonton, Alberta T5H 3P7, CA
- 6243 88 Street, Edmonton , Alberta T6E 5T4, CA
- 4033 9th Street SE, Calgary, Alberta T2G3C7, CA
- 4605 62 Street, 6, Red Deer, Alberta T4N 2R4, CA
- 1204 33 Street North, Lethbridge, alberta T1H 5H3, CA
- 280 Taiganova Crescent, 25, Fort McMurray, Alberta T9K 0T4, CA
- 11027 92 Avenue, Grande Prairie, Alberta T8V 3J3, CA
- 13155 82A Avenue, Surrey, British Columbia V3W 9Y6, CA
- 585 Bay Street, Victoria, British Columbia V8T 1P5, CA
- 749 3rd Avenue, Prince George, British Columbia V2L 3C6, CA
- 4931 Keith Avenue, Terrace, British Columbia V8G 1K7, CA
- 2254 McGarrigle Road, Nanaimo, Alberta V9S 4M6, CA
- 1820 Kirschner Road, Kelowna, British Columbia V1Y 4N6, CA
- 808 Laval Crescent, Kamloops, British Columbia V2C 5P3, CA
- 1604 6th Avenue, Regina, Saskatchewan S4R 8L7, CA
- 3125 Miners Avenue, Saskatoon, Saskatchewan S7K 7Z1, CA
- 1500 King Street, Winnipeg, Manitoba R3H 0R5, CA
- Other recorded names
- Sinclair Supply
- Specialties
- HVAC
- HVACR
- Heating
- Air Conditioning
- and Custom Sheet Metal
- Profile identifies a recruitment agency
- No
For over 75 years, Sinclair Supply has kept pace with advancements and innovations throughout the industry. Adapting to changing trends and economic climates, Sinclair maintains an active inventory responding to the increasing demand for HVACR parts. We are a service specialty supply house with the largest inventory of HVACR products in Canada, including the largest selection of controls in the industry.
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 51-200 employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Privately Held |
| Year founded | 1946 |
| Specialties | HVACHVACRHeatingAir Conditioningand Custom Sheet Metal |
| Open jobs on Jobsy | 12 |
| View page |
Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of like-minded individuals and experience an outstanding company culture filled with opportunities to grow.
Why You’ll Love Us
Outstanding company culture. We run on the values of good old-fashioned respect, kindness, humility, and helping out your neighbour. We leave our egos at the door and celebrate one another.
Work-life balance. Work that stays in the workplace, so you can relax at home.
Future planning. Company matching RRSPs so you don’t have to work forever.
Rest and relaxation. Generous vacation allowance and additional paid sick days, so you can use your vacation time for, you know, vacation.
Investment in your growth and development. No matter how much you already know about HVAC, there’s always more to learn. We’ll support you as you continue to grow.
Health and wellness. All the standard benefits you’re used to, plus access to free counselling for employees and their families. With experts in areas like family support, life balance, career, and nutrition, we’ve got you covered.
Our Edmonton North team is looking for an HVAC Technical Service Advisor to become an integral part of the team. If you have a strong HVAC background, enjoy sharing your knowledge, and like helping others find practical solutions, this could be a great opportunity to put your technical experience to work.
Duties/Responsibilities
- Provide timely technical support, product recommendations, and troubleshooting guidance to customers and employees.
- Coordinate, facilitate, and deliver technical and product training to employees and customers, both in person and virtually.
- Stay current on HVAC technical information, industry developments, new products, and technologies.
- Build and maintain strong relationships with customers, vendors, and employees by providing knowledgeable and responsive technical service.
- Work closely with the Technical Services Manager and leadership to identify technical training needs and support the development of training programs.
- Uphold Sinclair Supply's Core Values, policies, and procedures at all times.
- Perform other duties as requested by management.
Qualification/Experience
- 3+ Years of hands-on technical experience in the HVAC industry.
- Strong knowledge of HVAC products, equipment, and troubleshooting.
- Ability to provide clear technical guidance and recommend appropriate troubleshooting steps and solutions.
- Outstanding customer service and relationship-building skills.
- Ability to explain technical information to individuals with varying levels of technical knowledge.
- Good computer skills and ability to learn new systems and technologies.
Additional Requirements:
- Working remotely is not an option.
- Travel requirement - approximately 15%.
Salary/Benefits:
Competitive compensation and benefits package.
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