Infrastructure Operations Lead

Position Title: Infrastructure Operations Lead

Job Posting Deadline for Internal Candidates: August 4, 2026

Employment Status: Permanent Full-Time

Position Status: This is a Non-Bargaining Unit position

Vacancy Status: This posting is for an existing vacancy

Hours of Work: Monday - Friday, 35 hours per week

Salary Range: $64,000 -$68,000 commensurate on skills and experience and plus Group Benefits & HOOPP

Position Reports to: Manager, Infrastructure Management & Operations

Primary work location: Oshawa with flexibility to work at other DCHC sites as required.

Organization

Who We Are: Durham Community Health Centre (DCHC) is a registered charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education for Durham community members facing barriers to health and well-being.

Who We Serve: DCHC offers equity-focused programs and services for priority populations, including Indigenous peoples, Black communities, 2SLGBTQI+ community members, newcomers to Canada, seniors, and clients without a family doctor. This approach helps community members access both preventive care and care when they are ill.

How We Work: Our interprofessional team includes physicians, nurse practitioners, nurses, counsellors, dietitians, outreach workers, medical secretaries, and administrative staff. Together, we place each client at the centre of care and respond to their needs through integrated clinical care, wellness supports, and health education.

Why Join Now: This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand, client stories, and resources, we are diversifying, expanding, and strengthening how we serve the community.

Position Overview

The Infrastructure Operations Lead plays a crucial role in supporting the Infrastructure and Operations team in various key functions related to corporate services. The Infrastructure Operations Lead is responsible for ensuring the smooth operation of these essential services, contributing to the overall efficiency and functionality of Durham Community Health Centre. This role involves overseeing and coordinating activities such as facilities management and health and safety compliance. Additionally, may be asked to assist or serve on committees or project groups.

Responsibilities

• Assist the manager effectively and efficiently managing all DCHC infrastructure and facilities for business continuity. Ensure an updated business continuity plan exists within the organization.

• Assist Manager in development of a multi-year infrastructure strategy exists in alignment with the organization’s strategic plan with the guidance of the manager.

• Proactively liaise with departmental leaders to seek input on infrastructure needs and areas of improvement/opportunities.

• Assist in managing all Capital Infrastructure projects including logistic management of the organization.

• Effectively work with external vendors to ensure deliverables are met on budget and within established timelines.

• Assist in the negotiation of new site leases, relocation and related procurement or contract renewals.

• Support with conducting appropriate engineering and facility tests/reports to ensure safety and sustainability of DHC facilities.

• Assist in supervising building design and systems and building operating systems (HVAC, BAS, Electrical, Access control), with the support of the manager.

• Assist the manager in ensuring periodic and preventive maintenance through proactive troubleshooting.
• Ensure that facility maintenance and cleanliness standards are met.

• Manage the facilities database, security systems and access control system(s).

• Support the manager in designing and implementing required policies.

• Support the effective implementation and adherence to Health and Safety legislation.

• Ensures that maintenance and preventative maintenance schedules are maintained.

• Provides oversight to building operations and contract staff and delegates and follows up on tasks as required.

• Support special projects or initiatives as assigned

Operations Support:

• Support positive working relationships within the team through effective communication, a culture of collaboration, accountability, inclusivity, and innovation.

• Provide insights into service delivery design, support goal setting, staff performance enhancement and quality improvement efforts.

• Effectively support fair workload distribution, employee scheduling and actioning of absence requests.

Qualifications

• Diploma in Business Administration, Facilities Management, Health Care Management or a related field; or an equivalent combination of education and experience will be considered.
• 3-5 years of experience in facilities management, and vendor management, preferably in a healthcare and/or nonprofit setting.
• Completion of Building Environmental Systems Operator Class II (must have) and currently pursuing the Class I.
• Building Operations and Property Management Professional.
• Good standing in WHIS, Working at Heights and Work Health & Safety Awareness in 4 Steps.
• Certified in Scaffolding, all terrain forklift and Confined Spaces Hazard Awareness for Construction.
• Extensive project management experience leading cross functional teams.
• General knowledge in the following areas:
• o Fire pumps/fire panels
• o HVAC systems
• o Occupational Health and Safety standards and procedures
• Strong negotiation skills and the ability to build and maintain internal and external stakeholder relationships.
• Excellent organizational and time-management skills, prioritizing tasks to meet deadlines.
• Proficient in building automation systems (BAS)
• Proficient in MS Word, Excel, Access, Power Point, Outlook, Baan, P-Card, Inventory Pro, PO Tracker, Real Suits, Momentis, Epicor, Navision, Sage Business Vision and AutoCAD.
• Have excellent verbal and written communication skills.
• Experience with RFIs, RFQs, RFPs and Tenders for indirect and direct procurement.
• Highly analytical individual striving to drive process improvement.
• Self-motivated and quick learner with strong interpersonal skills.
• Must have valid driver’s license and regular access to a vehicle to travel in between sites, as required.
• Be flexible and adaptable.

Full vaccination against COVID-19 is mandatory for this position. DCHC will adhere to its duty to accommodate individuals who are unable to be fully vaccinated for a reason protected under human rights legislation.

DCHC encourages applications from individuals who reflect the diversity of the communities served, including Indigenous peoples, racialized persons, persons with disabilities, members of the 2SLGBTQIA+ community, and other equity-deserving groups.

Application Process:

1. We thank all applicants for their interest. Only those selected for an interview will be contacted. Applicant submissions will be kept on file for six months for future consideration.
2. Applicants are encouraged to provide a valid email address for communication purposes. Written correspondence about this job posting may be sent directly to the email address provided on the resume. Applicants are responsible for checking their email regularly.
3. All external hires must successfully complete pre-employment requirements, including reference checks and criminal background checks, including Vulnerable Sector Screening.
4. Please note that AI technology supports the application screening process. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so all employees have the opportunity to thrive. DCHC will comply with all applicable standards under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code, and any other applicable legislation. If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036 or by email at [email protected].