Posted 17 days ago
Inside Sales Associate
@ CSS White Cap Supply Canada Inc
Scarborough, Manitoba
Overview
CSS White Cap Supply Canada Inc is hiring an Inside Sales Associate for a full-time role. The associate handles inbound and outbound sales by phone, email and in person, processes orders, and supports customers with products, pricing and deliveries. The posting states a minimum pay of $21.15 and requires 0-2 years of experience.
Responsibilities:
- Answer customer questions by phone and in person
- Identify upselling and add-on sales opportunities
- Process purchase orders and handle payments
- Order products, arrange deliveries, and follow up on orders
- Prospect for new sales through outbound calls and email
Requirements summary:
- 0-2 years of experience in the area of responsibility
- 1+ years of sales experience preferred
- High school diploma or GED strongly preferred
- Computer skills and Microsoft Office knowledge preferred
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 0+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples |
| Education | High school (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CSS White Cap Supply Canada Inc
| Field | Value |
|---|---|
| Open jobs on Jobsy | 43 |
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for the sales process to generate new sales opportunities or up-sell via phone, email, other electronic communication, or in person. Develop customer relationships by identifying customer needs, informing customers about the products and services offered, providing solutions, recommending new/better products, and processing/handling customer orders.
Major Tasks, Responsibilities and Key Accountabilities
Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person; engages with both counter customers and phone customers to fully identify needs, responds to inquiries or questions, and offers timely solutions.
Identifies up-selling and add-on sales opportunities. Communicates product features, benefits, and warranty policy information to customers.
Develops relationships and partnerships with customers and establishes White Cap as a First Choice Supplier to our customers.
Processes purchase orders and completes other paperwork as required; handles cash and credit card transactions.
Orders products, arranges deliveries, and follows up with customers with regarding order status.
Prospects for new sales opportunities via outbound calling and emailing.
Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
Nature and Scope
Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
Typically requires overnight travel less than 5% of the time.
Education and Experience
HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.
Preferred Qualifications
1+ years of sales experience.
High School Diploma or GED.
Computer skills and knowledge of Microsoft Office.
If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.
We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.
Minimum Pay
$21.15Journal
Only you can see this. Kept on this device, and in your account when you sign in.