Posted 2 months ago
Inside Sales Representative
@ Heidelberg Materials Canada Limited
Calgary, Alberta
Overview
Heidelberg Materials Canada Limited is hiring an Inside Sales Representative, a full-time office role supporting customers through order processing, quotations, pricing administration and account maintenance. The work involves coordinating with sales, dispatch, billing and production teams and resolving invoicing discrepancies. The posting states a pay range of $78,070 to $104,076.66, standard business hours with occasional flexibility, and a competitive benefits and pension package.
Responsibilities:
- Process customer orders and coordinate deliveries
- Maintain customer accounts and pricing in Command Cloud
- Prepare quotations and sales documentation
- Resolve order and invoicing discrepancies
- Monitor market trends and sales performance
Requirements summary:
- Strong customer service and relationship skills
- Effective communication and interpersonal skills
- Ability to manage multiple priorities accurately
- Proficiency with computer systems and business applications
- Solid problem-solving and business acumen
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Retirement plan, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Heidelberg Materials Canada Limited
| Field | Value |
|---|---|
| Open jobs on Jobsy | 23 |
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
What You'll Be Doing
- Provide exceptional customer service by building strong relationships, processing orders, coordinating deliveries, and supporting customer project requirements.
- Support sales activities through quotation preparation, pricing administration, product recommendations, and identification of growth opportunities.
- Collaborate with Sales, Operations, Dispatch, Billing, and Production teams to ensure accurate order fulfillment, pricing, invoicing, and customer satisfaction.
- Maintain customer accounts, project records, pricing structures, and related data within Command Cloud, ensuring accuracy and compliance.
- Monitor customer needs, market trends, and sales performance, generating reports and insights to support business decisions and revenue growth.
- Investigate and resolve order, project, and invoicing discrepancies, ensuring billing accuracy and timely issue resolution.
- Process COD pre-authorizations, prepare sales documentation, and manage daily system exceptions to support efficient financial and operational processes.
What Are We Looking For
- Strong customer service and relationship-building capabilities with a commitment to deliver positive customer experiences.
- Cultivates a deep understanding of customer operations and market dynamics, continuously seeking opportunities to create value and drive business growth.
- Effective communication and interpersonal skills with the ability to influence and build trust with diverse stakeholders.
- Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
- Proficiency with computer systems, sales tools, and business applications used to manage customer accounts and orders.
- Solid problem-solving skills, business acumen, and a proactive approach to achieving results and supporting team success.
Work Environment
- Fast-paced office environment supporting customers and business operations.
- Frequent interaction with customers, sales teams, dispatch, and operational personnel.
- Combination of independent work and team collaboration.
- Standard business hours with occasional flexibility required to meet customer and business needs.
What We Offer
- Competitive base salary.
- Industry leading benefits package, including health, dental, and wellness.
- Pension plan with an automatic company contribution as well as matching contributions and RRSP options.
- Opportunities for training, development, career growth within a global organization.
Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.
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