Posted last month
Insurance Support Coordinator
@ Northbridge Financial
Mississauga, Ontario
Overview
Northbridge Financial is hiring an Insurance Support Coordinator to provide sales support, client service and operational work for insurance advisors. The role covers end-to-end processing of advisor business, compliant client files, data mining for cross-selling and renewals, and client reports. The posting states a hybrid model with up to 2 days a week from home, a base salary of $50,000 to $74,000, and a benefits package.
Responsibilities:
- End-to-end processing of advisor business
- Maintain compliant client files
- Prepare client summaries and reports
- Data mining for upselling, cross-selling and renewals
- Support office workflow and broker/agent training
Requirements summary:
- Post-secondary education in a business field or equivalent experience
- 3 years in financial services or life insurance preferred
- Proficiency in Life Insurance Carrier Illustration software
- Strong Microsoft Office skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-09-30
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Business |
| Perks mentioned | Flexible hours, Retirement plan, Tuition support, Stock or equity, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Northbridge Financial
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands. We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast. We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited. We love where we work and think you will too! ................................................................................... La Corporation financière Northbridge (la Financière Northbridge) est un chef de file en assurance de dommages des entreprises qui contribue à protéger les entreprises canadiennes depuis 100 ans. Nous offrons une vaste gamme de solutions novatrices sous les marques Northbridge Assurance, TruShield Assurance et Les assurances Federated. Nous avons à cœur tout ce qui touche à la protection, à la prévention et au progrès, tant chez nos clients que dans nos collectivités. Notre service exceptionnel et notre large éventail de solutions novatrices aident les entreprises canadiennes à réussir, et notre équipe enthousiaste travaille à soutenir et accompagner leurs propriétaires d’un océan à l’autre. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial Holdings Limited. Nous aimons notre entreprise et nous pensons que vous l’aimerez aussi!
- LinkedIn followers
- 25,664
- People associated on LinkedIn
- 1,898
- Reported office locations
- 105 Adelaide Street West, Suite 700, Toronto, Ontario M5H 1P9, CA
- 1801 Hollis Street, Suite 800, Halifax, Nova Scotia B3J 3N4, CA
- 1000, rue de la Gauchetière Ouest, Bureau 400, Montréal, Québec H3B 4W5, CA
- 2590 Boulevard Laurier, Bur: 560, Quebec, Quebec G1V 4M6, CA
- 745 Thurlow St, 1500, Vancouver, British Columbia V6E 0C5, CA
- Business categories
- Insurance
- Property Insurance
- Financial Services
- Commercial Insurance
- Other recorded names
- Northbridge Financial
- Northbridge Financial Corporation
- Specialties
- Personal Home & Auto
- Commercial Auto Insurance
- and Commercial Business
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands. We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Specialties | Personal Home & AutoCommercial Auto Insuranceand Commercial Business |
| Open jobs on Jobsy | 43 |
| View page |
Job Posting
What is it like to be an Insurance Support Coordinator at Northbridge Financial
The Insurance Support Coordinator plays a critical role in enabling advisor success by providing comprehensive sales support, client service, and operational excellence. This position helps streamline the sales process, allowing advisors to focus on building relationships and driving business growth. By ensuring compliance, managing cases, and delivering exceptional service, you will enhance advisor credibility, strengthen customer trust, and contribute directly to the value of the advisor’s book of business.
If you are great at:
- Manage end-to-end processing of advisor business with accuracy, timeliness, and proactive follow-up.
- Organize and execute daily workload to meet service level agreements and operational targets.
- Stay current on product updates and software enhancements to support advisor efficiency.
- Deliver high-quality, compliant work with strong attention to detail.
- Solve complex problems and conduct thorough fact-finding to support advisor decisions.
- Prepare client summaries and reports to identify opportunities for added value and increased advisor productivity.
- Conduct data mining to uncover upselling and cross-selling opportunities, including renewals.
- Work with advisors to maintain compliant client files and ensure adherence to regulatory standards.
- Support office operations through efficient workflow management.
- Assist advisors with maintaining compliance, integrity, and support broker/agent training initiatives.
If you have:
- Post-secondary education in a business-related field or equivalent experience.
- Minimum 3 years of experience in financial services or life insurance industry preferred.
- Proficient in Life Insurance Carrier Illustration software.
- Strong skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and internet-based tools.
We really mean it when we say we put you first. Here are a few ways how:
- Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.
- NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.
We’re committed to pay transparency and fairness. The base salary range for this role is $50,000 - $74,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.
This is a real opportunity — we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.
We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.
#LI-JP1
Who we are:
We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
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