Posted last month
IT Support Specialist
@ Classic LifeCare
Parksville, British Columbia
Overview
Connect Communities and Classic LifeCare is hiring a part-time IT Support Specialist in Parksville, BC, for about 1.5 shifts per week of 4 to 6 hours each, paying $26 to $30 per hour. The role provides Tier 1 and Tier 2 end-user support across Microsoft 365, Azure and endpoints, with remote and on-site work, and may lead to a full-time position based on performance.
Pay:
$26–$30 an hour
Responsibilities:
- Tier 1 and Tier 2 end-user technical support
- Microsoft 365 and Azure administration
- Maintain documentation, asset inventory and system configurations
- Escalate complex issues and contribute to the internal knowledge base
- Provide remote and on-site support and training
Requirements summary:
- 2+ years in IT support or technical support
- Microsoft 365 administration and Azure Active Directory
- Windows and macOS, hardware and networking fundamentals
- Familiarity with ITSM or ticketing systems
- Preferred: CompTIA A+, Network+ or Microsoft certification
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-09-23
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 7.5 |
| Travel | air: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Students & youth |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Classic LifeCare
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Homecare for All Generations
Full company description
Classic LifeCare™is a family-run home care agency providing personal care, live-in care, nursing support and complex home care in Vancouver, Calgary, Victoria and Edmonton since 1974. Our mission is To Provide the Finest Home Care Experience.
- LinkedIn followers
- 642
- People associated on LinkedIn
- 148
- Reported office locations
- 1200 W 73rd Ave, Vancouver, BC V6P 6G5, CA
- 1608 17 Ave SW, 202, Calgary, Alberta T2T 0E3, CA
- 1822 Comox Ave, 200D, Comox, British Columbia V9M 3M7, CA
- 1360 2nd Ave, Prince George, British Columbia V2L 3B5, CA
- Business categories
- Health Care
- Medical
- Nursing and Residential Care
- Other recorded names
- Classic LifeCare
- Specialties
- Home Care
- Live-in Care
- Senior Care
- Pediatric Home Care
- Nursing Support
- 24 Hour Care
- Alzheimer's Care
- Dementia Care
- Foot Care
- Personal Care
- Companionship
- Housekeeping Services
- Medical Escort Services
- Palliative Care
- Respite Care
- and Senior Home Care
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Classic LifeCare™is a family-run home care agency providing personal care, live-in care, nursing support and complex home care in Vancouver, Calgary, Victoria and Edmonton since 1974. Our mission is To Provide the Finest Home Care Experience.
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 501-1,000 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 1974 |
| Specialties | Home CareLive-in CareSenior CarePediatric Home CareNursing Support24 Hour CareAlzheimer's CareDementia CareFoot CarePersonal Care |
| Open jobs on Jobsy | 42 |
| View page |
We are seeking a skilled part-time IT Support Specialist to join our team at Connect Communities and Classic LifeCare. As a leading healthcare group with multiple branches, we continue to expand our operations and are committed to providing top-notch technical support to our users.
Company: Connect Communities and Classic LifeCare
Work Locations: Parksville, BC
Job Type: Part-time, Students Welcome (Opportunity: Full-time / Permanent Position）
Schedule: 1.5 shifts per week | 4 – 6 hours/day
Pay rate: $26 to $30 per hour
Why Join Us?
- Flexible schedule – ideal for students or part-time professionals
- Hands-on experience in enterprise IT environments
- Opportunity for a full-time role based on performance
- Supportive and collaborative team culture
Job Responsibilities
- Provide Tier 1 and Tier 2 technical support for end-users, including troubleshooting hardware, software, networking, and endpoint device issues.
- Deliver advanced-level support within Microsoft 365 and Azure environments, including user account administration and service configurations.
- Maintain accurate and up-to-date documentation of support procedures, asset inventory, and system configurations.
- Collaborate with senior IT staff to escalate complex issues and support the implementation of infrastructure and process improvements.
- Contribute to the development and maintenance of a comprehensive internal knowledge base to enhance team efficiency and promote end-user self-service.
- Utilize a centralized ticketing system to manage, track, and resolve IT service requests and incidents in a timely and efficient manner.
- Provide both remote and on-site technical support, training, and guidance to end-users, ensuring a positive and professional support experience.
Qualifications
Required:
- 2+ years of experience in an IT support role or equivalent technical support environment
- Proficiency in Microsoft 365 administration and Azure Active Directory
- Strong understanding of Windows and macOS operating systems, hardware troubleshooting, and networking fundamentals
- Familiarity with ITSM tools or ticketing systems
- Excellent analytical, problem-solving, and communication skills
- Ability to manage multiple priorities and work both independently and collaboratively
Preferred:
- Industry certifications such as CompTIA A+, Network+, Microsoft Certified, or equivalent
- Experience in asset and configuration management best practices
- Exposure to scripting or automation tools (e.g., PowerShell) is an asset
At Classic LifeCare and Connect Communities, diversity and inclusion are integral to our culture, and we welcome everyone.
If you are interested in joining our team, please submit your application, and you can expect to hear from us very soon!
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