Posted last month
IT Support Technician
@ Amico
Richmond Hill, Ontario
SIGNALS
Overview
Amico Corporation, a medical manufacturing company in Richmond Hill, is hiring an IT Support Technician to manage Microsoft 365, Active Directory, Entra ID, networking and ERP support. The role is on a regular Monday to Friday schedule, 8:30am to 5:00pm, with a salary range of $45,000 to $55,000.
Responsibilities:
- Manage user accounts, mailboxes and permissions in Microsoft 365 and Active Directory
- Install, configure and support PCs, laptops, printers, servers and CNC equipment
- Troubleshoot network connectivity issues in Cisco Meraki environments
- Provide technical support for ERP systems including SAP, BV and Spire
Requirements summary:
- MCP certification and college or university diploma
- At least 2 years of work experience
- Knowledge of Microsoft 365, Active Directory and Entra ID
- Fluent spoken and written English
Tools & skills
Microsoft Active DirectoryMicrosoft Entra IDMicrosoft Exchange OnlineMicrosoft TeamsCisco MerakiSAPSpireBVRemote Desktop
Source and dates
Source type not verified · cats
- Employer posting date
- 2026-10-01
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | MCP |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Amico
| Field | Value |
|---|---|
| Open jobs on Jobsy | 50 |
Job description
IT Support Technician
Richmond Hill, Ontario
Amico Corporation, a medical manufacturing company located in Richmond Hill (Hwy 7 & Leslie area), is looking for an IT Support Technician.The successful applicant will be self-motivated and disciplined, with MCP certification, a diploma from an accredited college or university, and at least 2 years’ work experience. Must be fluent in spoken and written English.
Duties include but are not limited to:
Preference will be given to candidates with a good understanding of computer networks and an interest in expanding their knowledge and experience in that area.
Regular hours are Monday-Friday, 8:30am-5:00pm.
Salary Range: $45,000 to $55,000
*Salary will be determined based on experience, skills, and qualifications.
*Only selected candidates will be contacted.
*This is an active vacancy and we are looking to fill the role as soon as possible.
Richmond Hill, Ontario
Amico Corporation, a medical manufacturing company located in Richmond Hill (Hwy 7 & Leslie area), is looking for an IT Support Technician.The successful applicant will be self-motivated and disciplined, with MCP certification, a diploma from an accredited college or university, and at least 2 years’ work experience. Must be fluent in spoken and written English.
Duties include but are not limited to:
- Manage and support user accounts in Microsoft Active Directory and Entra ID.
- Manage user mailboxes and accounts in Microsoft Exchange Online.
- Manage and support Microsoft services, including Teams, DNS, DHCP, and file servers.
- Manage and support user permissions, as well as user onboarding and offboarding processes.
- Install, configure, and support PCs, laptops, IP phones, mobile devices, printers, servers, and CNC equipment.
- Install, configure, and troubleshoot hardware and software.
- Support Windows Server 2022 and 2025, as well as Windows 10 and Windows 11 environments.
- Provide technical support for Microsoft 365 applications.
- Assist with the installation, configuration, and troubleshooting of network technologies, including VPN, LAN, WAN, and Wi-Fi.
- Troubleshoot and resolve network connectivity issues in Cisco Meraki environments.
- Provide technical support for ERP systems, including SAP, BV, and Spire.
- Microsoft 365 applications and services.
- Microsoft Active Directory and Microsoft Entra ID, including related services such as DNS, DHCP, and print servers.
- Microsoft Exchange Online and Microsoft Teams.
- Basic knowledge of Cisco and Meraki networking technologies.
- Remote Desktop, Remote Assistance, and other remote management tools.
- IT service management ticketing systems.
- Cisco VoIP technologies.
- Wi-Fi technologies and wireless controllers.
- VPN technologies and connectivity.
- Linux – basic knowledge
- Knowledge of network switches, routers, firewall.
- Knowledge of Virtualization (storage, servers, workstation)
- Strong customer service and organizational skills
- Strong Troubleshooting skills
- Must have willingness and ability to take initiative
Preference will be given to candidates with a good understanding of computer networks and an interest in expanding their knowledge and experience in that area.
Regular hours are Monday-Friday, 8:30am-5:00pm.
Salary Range: $45,000 to $55,000
*Salary will be determined based on experience, skills, and qualifications.
*Only selected candidates will be contacted.
*This is an active vacancy and we are looking to fill the role as soon as possible.
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