Posted yesterday
Junior Account Manager
@ Gillespie-Munro Inc.
Mississauga, Ontario
Overview
Gillespie-Munro Inc. is hiring a Junior Account Manager in Mississauga, Ontario, full time. The role re-engages existing customer and prospect contacts to qualify international freight forwarding opportunities, with training provided in air, ocean, ground and project freight. Success is measured by the quality of opportunities developed, with CRM documentation required.
Responsibilities:
- Reconnect with past GMI contacts and prospects
- Qualify international freight forwarding opportunities
- Maintain consistent follow-up through the sales process
- Document activity and opportunities in the CRM
- Work with sales and operations teams on qualified opportunities
Requirements summary:
- Strong communication and interpersonal skills
- Comfortable speaking with customers by phone and email
- Strong organizational and follow-up skills
- Interest in international business and logistics
- Previous sales or freight experience is an asset, not required
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business development |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Gillespie-Munro Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
A full service privately owned Canadian international freight forwarding firm specializing in innovative solutions to our clients’ and agents’ transportation challenges since 1947. Gillespie-Munro’s services include freight forwarding agency, airfreight, documentation, dangerous goods, heavy lift cargo, letters of credit, marine charter brokers, marine insurance, out of gauge cargo, project cargo, reefer cargo, import or export, to or from Canada or the U.S.A. or between foreign points. Gillespie-Munro can accommodate any and all marine or air transportation requirements. Our staff is highly trained in the use of Incoterms, UCP 600, and the processing of dangerous goods shipments and specialty cargoes by ocean and airfreight. Gillespie Munro operates offices in Montréal, Toronto, Vancouver and the U.S.A. with agents throughout the world. We pride ourselves on developing relationships with clients that look to the long term. The same is true with our staff. "There is no substitute for experience" The company’s international operations are divided into four principal areas of activity: - INTERNATIONAL FREIGHT FORWARDING AGENCY - MARINE CHARTERING - INTERNATIONAL PROJECTS - AIR FREIGHT
- LinkedIn followers
- 1,188
- People associated on LinkedIn
- 46
- Reported office locations
- 740 Notre-Dame Street W., 1120, Montreal, Quebec H3C 3X6, CA
- 6205B Airport Road, 100, Mississauga, Ontario L4V 1E1, CA
- 1166 Alberni Street, 1100, Vancouver, British Colombia V6E 3Z3, CA
- P.O. Box 399, Mooers, N.Y. 12958, US
- Business categories
- Air Transportation
- Freight Service
- Logistics
- Marine Transportation
- Other recorded names
- Gillespie-Munro Inc.
- Specialties
- International freight forwarding agency
- Marine chartering
- International projects
- Air freight
- Dangerous goods shipments
- Incoterms
- Charter Brokering
- Dimensional and overwheight cargo
- International projects
- Hazardous cargo
- Export packing and container stuffing
- Specialized cargo
- and Marine Insurance
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
A full service privately owned Canadian international freight forwarding firm specializing in innovative solutions to our clients’ and agents’ transportation challenges since 1947. Gillespie-Munro’s services include freight forwarding agency, airfreight, documentation, dangerous goods, heavy lift cargo, letters of credit, marine charter brokers, marine insurance, out of gauge cargo, project cargo, reefer cargo…
| Field | Value |
|---|---|
| Industry | Wholesale Import and Export |
| Company size | 51-200 employees |
| Headquarters | Montreal, Quebec |
| Organization type | Privately Held |
| Specialties | International freight forwarding agencyMarine charteringInternational projectsAir freightDangerous goods shipmentsIncotermsCharter BrokeringDimensional and overwheight cargoInternational projectsHazardous cargo |
| Open jobs on Jobsy | 4 |
| View page |
Junior Account Manager – Gillespie-Munro Inc. (GMI) | Mississauga, ON
The Opportunity
Gillespie-Munro Inc. (GMI) is looking for a Junior Account Manager to develop business opportunities within our existing customer and prospect database, with a focus on international freight forwarding.
The primary focus of this role is to re-engage and qualify companies where GMI has had at least one previous touchpoint. You will reconnect with contacts, understand their current and future shipping requirements, identify genuine freight forwarding opportunities and develop those relationships through consistent follow-up.
This is an excellent opportunity for someone who is confident, personable, curious and interested in building a career in sales and international logistics.
You do not need to know the freight forwarding business on day one – we will teach you!
Key Responsibilities
Customer & Prospect Development
- Work through GMI's existing customer and prospect database.
- Reconnect with companies where GMI has previously had contact.
- Identify decision-makers and key contacts involved in shipping and logistics.
- Understand each company's current and future international shipping requirements.
- Ask questions and qualify opportunities based on shipping needs, trade lanes, timing and business potential.
- Re-engage inactive accounts and develop qualified freight forwarding opportunities.
- Maintain consistent follow-up and move opportunities through the sales process.
- Work with the sales and operations teams to advance qualified opportunities.
Relationship Management
- Build professional relationships with prospective customers and existing GMI accounts.
- Understand customer shipping requirements and identify where GMI can provide value.
- Introduce GMI's freight forwarding capabilities and service offerings.
- Maintain regular contact with qualified prospects and customers.
- Identify opportunities to grow existing customer relationships and expand GMI's share of business.
CRM & Follow-Up
- Maintain accurate customer and prospect information in the CRM.
- Document conversations, shipping requirements, opportunities and next steps.
- Track follow-ups and ensure opportunities are not lost due to lack of communication or follow-through.
- Provide regular updates on activity, customer engagement and qualified opportunities.
Learning the Business
- Develop knowledge of GMI's international freight forwarding services, including air freight, ocean freight, ground transportation, project cargo and cross-trade shipments.
- Learn the fundamentals of international shipping, freight forwarding and customer requirements.
- Develop an understanding of import and export processes, shipping documentation and international trade lanes.
- Work alongside experienced team members to build freight forwarding and sales knowledge.
- Learn how to identify customer shipping challenges and position GMI's services as practical solutions.
What We're Looking For
- Strong communication and interpersonal skills.
- Confident and comfortable speaking with customers by phone and email.
- Naturally curious and able to ask thoughtful questions.
- Strong organizational and follow-up skills.
- Professional, personable and self-motivated.
- Able to recognize and qualify genuine business opportunities.
- Comfortable working toward measurable goals and sales objectives.
- Interested in international business, transportation and logistics.
- Previous sales, customer service or freight forwarding experience is an asset, but not required.
- Willingness to learn and grow within the international logistics industry.
- Strong written and verbal English communication skills.
Performance Expectations
Success will be measured by the quality of opportunities identified and developed, not simply the number of calls made.
- Consistently work through assigned accounts and prospects.
- Re-engage previous GMI contacts and identify potential freight forwarding opportunities.
- Properly qualify and document prospects.
- Maintain consistent follow-up on active opportunities.
- Identify decision-makers and gather relevant shipping and customer information.
- Generate meaningful customer conversations.
- Identify potential air, ocean, ground and project freight opportunities.
- Progress qualified opportunities to the next stage of the sales process.
- Maintain accurate CRM activity and follow-up records.
- Demonstrate increasing knowledge of GMI's services and the international freight forwarding industry.
Career Growth
This role is designed for someone looking to build a long-term career in sales and account management within the international freight forwarding industry.
As knowledge, confidence and performance develop, the role can grow to include greater account responsibility, new business development and the management of an established customer portfolio.
The goal is to develop someone who can confidently manage customer relationships, understand international shipping requirements and contribute to GMI's continued business growth.
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