Labour Relations Analyst

Job Description

Reporting to the Director, Labour and Employee Relations, the Labour Relations Analyst provides administrative, analytical, and coordination support to the Labour Relations team. This role is responsible for maintaining labour relations records and processes, supporting collective agreement administration, coordinating documentation and reporting activities, and assisting with labour relations initiatives across the organization. The successful candidate will act as a key operational partner, helping ensure labour relations activities are organized, accurate, and effectively managed.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Maintain labour relations records, databases, trackers, reporting tools, and departmental documentation to ensure information is accurate, current, and accessible.
• Coordinate grievance, arbitration, collective bargaining, and collective agreement administration processes, including tracking timelines, deliverables, and follow-up activities.
• Prepare labour relations reports, dashboards, presentations, and other materials to support operational and leadership decision-making.
• Gather, validate, and analyze labour relations data to identify trends and support departmental reporting requirements.
• Coordinate information and documentation requests with stakeholders across Human Resources, Operations, Payroll, Finance, Benefits, and HRIS.
• Support collective agreement implementation activities, including documentation updates, stakeholder coordination, and tracking implementation requirements.
• Partner with HRIS teams to support labour relations-related system updates and configuration changes.
• Conduct research and benchmarking on collective agreements, labour relations trends, arbitration decisions, and industry practices.
• Assist with collective bargaining preparation, including comparative analysis, costing support, and preparation of supporting materials.
• Review and summarize collective agreement language, settlements, and legal or arbitration decisions to support Labour Relations initiatives.
• Complete other duties as assigned.

What we’re looking for:

• Post-secondary education in Labour Relations, Human Resources, Business Administration, or a related field.
• Experience in a Labour Relations, Human Resources, Employee Relations, analyst, coordinator, or administrative support role.
• Strong organizational skills with the ability to manage multiple priorities, competing deadlines, and detailed processes.
• Advanced proficiency in Microsoft Excel and the Microsoft Office Suite, including experience preparing reports, presentations, and analysis.
• Strong analytical, research, and problem-solving skills with the ability to interpret data and communicate findings effectively.
• Exceptional attention to detail and experience maintaining records, databases, trackers, and reporting tools.
• Strong communication and relationship-building skills with the ability to work effectively across multiple stakeholder groups.
• Experience working in a unionized environment, with exposure to collective agreements, labour relations processes, bargaining support, or HRIS systems considered an asset.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities.
• Opportunities for advancement and career growth within the organization.
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

​At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.