Posted last month
Lead Business Analyst - Insurance (Fully Remote)
@ CoverGo
Calgary, AB · Toronto, ON · Vancouver, BC · Ottawa, ON
Overview
CoverGo is hiring a Lead Business Analyst for its insurance technology platform, a fully remote full-time role. The lead will gather requirements, write functional specifications, and direct a team of business analysts. The posting states a competitive salary, paid annual leave, employee stock options and a performance bonus.
Responsibilities:
- Identify client business problems and design analytical solutions
- Produce functional specifications and gather requirements
- Lead and develop a team of business analysts
- Create current and future state process models
- Develop test plans and document process changes
Requirements summary:
- Degree in business, IT or a related field
- At least 7 years of business analyst experience
- Insurance or insurtech industry experience is a must
- Agile/Scrum project planning and release management experience
- Basic understanding of mobile and web application development
- Strong written and verbal English communication
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-09-23
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Business operations |
| Experience | 7+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Information Technology |
| Perks mentioned | Performance bonus, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CoverGo
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The leading global AI insurance platform transforming the insurance industry.
Full company description
CoverGo is the leading global AI, no-code insurance platform for health, life, and P&C, enabling insurers to transform digitally in the most flexible, scalable, and cost-effective way, with AI Agents across the value chain. A growing number of insurance companies across the globe adopt CoverGo to digitize and automate their processes across omni-channel distribution, policy servicing, and claims. CoverGo’s clients include AXA, Bupa, Sun Life, Prudential, Blue Cross, MSIG (MS&AD), Dai-ichi Life, Marsh, and many others. CoverGo is ISO 27001 and SOC 2 certified and already working with insurance companies and delivery partners in Europe, USA, Canada, Asia, Latin America, MENA and other markets across the globe. CoverGo is the global insurance technology market leader as recognized by a number of awards incl.: • Global Top 100 Insurtech - Digital Insurance Agenda • Insurtech of the Year in all Asia - 25th Asia Insurance Industry Awards • Insurtech 100 - FinTech Global 2021-2025 • Financial Times - Fastest Growing Companies in APAC 2025 • The Most Innovative Insurance Technology Service Provider - International Finance Technology Award • Grand Fintech Prize - FIBC Japan • The Best Technology Provider to Insurance Companies – DigFin Innovation Awards CoverGo is backed by leading US insurtech and fintech VC funds and strategic investors from the US, Asia, Africa, and the Middle East: • SemperVirens VC, with our lead investor Caribou Honig • SixThirty, Tribeca Early Stage Partners and Fresco Capital • Old Mutual, Asia Financial Holdings, XN Worldwide Insurance, Noria Capital CoverGo is also part of leading insurtech and fintech programs: • Accenture Fintech Innovation Lab New York • InsurTechNY • Plug & Play Insurtech Silicon Valley • InsurLab Germany • Dubai International Financial Centre Fintech • Accenture Fintech Innovation Lab APAC • Plug & Play Fintech Japan • Monetary Authority of Singapore Global Fintech Program • InsurTech Hub Munich and others
- LinkedIn followers
- 141,131
- People associated on LinkedIn
- 232
- Reported office locations
- Singapore, SG
- New York, US
- Hong Kong, HK
- Ho Chi Minh City, VN
- Dubai, AE
- Sunnyvale, California, US
- Business categories
- Software
- InsurTech
- Insurance
- FinTech
- Other recorded names
- CoverGo
- CoverGo | Insurtech
- Specialties
- Insurance
- Insurtech
- Financial Planning
- Fintech
- Digital
- Insurance Software
- Insurance Technology
- and core system
- Profile identifies a recruitment agency
- No
- Reported total investment
- 17,700,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
CoverGo is the leading global AI, no-code insurance platform for health, life, and P&C, enabling insurers to transform digitally in the most flexible, scalable, and cost-effective way, with AI Agents across the value chain. A growing number of insurance companies across the globe adopt CoverGo to digitize and automate their processes across omni-channel distribution, policy servicing, and claims. CoverGo’s clients…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 201-500 employees |
| Headquarters | Singapore |
| Organization type | Privately Held |
| Year founded | 2016 |
| Specialties | InsuranceInsurtechFinancial PlanningFintechDigitalInsurance SoftwareInsurance Technologyand core system |
| Open jobs on Jobsy | 5 |
| View page |
Top 3 Reasons To Join Us
- Competitive salary
- 100% Remote
- Insurtech industry leader worldwide
About Us
At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.
- We are the leading provider of cutting-edge technology to the insurance industry
- We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
- We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
- We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
- We are fully funded and backed by reputable VC funds and strategic institutional investors
- We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
- We’ve grown our annualized revenue by over 1000% since January 2021
- We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do
- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
- Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
- Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
- Develops test plans for new workflows and processes; documents process changes
- Create process models for current and future states for process analysis
- Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
- Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
- Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
- Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed
What We Need
- A degree in Business, IT or any relevant field
- At least 7 years of experience in a BA role
- Previous experience working in the insurance industry or Insurtech is a must
- Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
- Basic understanding of the technical development cycle of a mobile application or web portals
- Agile/Scrum Framework for Project Planning & Release Management experience is a must
- Strong written and verbal communication skills in English
Why You’ll Love Working Here
- Full-remote
- Local time zone office hours, work by your schedule
- Paid annual leaves
- Employee stock options
- Performance bonus
Journal
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