Lead Hand - Accessory Shop

Explore Your Next Role - Position Overview and Key Responsibilities:

The Lead Hand, Accessory Shop will report to the Supervisor, Accessory Shop, and will be responsible for supervising a team and directing the project flow. This position requires extensive knowledge of components, and the ability to troubleshoot in the areas of Mechanical, hydraulic, pneumatic, and electrical systems.

Perform Job Duties

• Ability to perform the requirements of the Level of SCA held
• Manage projects within the Accessory Shop as directed by Shop Supervisor.
• Responsible to ensure Accessory Shop Staff follow Voyageurs Policy and Procedures.
• Responsible for evaluating the quality of Accessory Shop Staff work and ensuring they are following all applicable safety policies.
• Responsible to ensure that all Accessory Shop Staff paperwork is up to date and accurate and maintain integrity of all issued documents.
• Responsible to ensure work environment is safe, clean and maintain work area and equipment in a clean and in orderly condition.

Communicate project requirements to Accessory Shop Staff

• Manage projects within the Accessory Shop as directed by Shop Supervisor.
• Assign and schedule tasks to the Accessory Shop Staff based on skill set and ability.
• Responsible to ensure Accessory Shop Staff are working productively throughout the duration of the shift.
• Provider technical assistance to all Accessory Shop Staff
• Responsible to ensure Accessory Shop Staff are billing time to projects appropriately and that all time is accounted for.
• Responsible to ensure Accessory Shop Staff follow Voyageurs Policy and Procedures.
• Provide input into performance reviews, and corrective progressive discipline.
• Manage department projects in absence of the supervisor

Team Support

• Support Supervisor in managing personal issues of staff or between staff to the extent required to ensure staff are productive and a safe work environment.
• Assist the Accessory Shop Staff in areas that require additional Training and Mentoring.
• Involved in and supportive of, disciplinary actions brought about by Supervisor.
• Promote a Safe, productive, positive work environment.
• Communicates the daily issues, requirements, and staffing issues that will affect production, or work environment with Supervisor.
• Maintain professionalism when interacting with others.

Your Distinctive Ingredients for Success:

We’re looking for someone who’s not just qualified—but curious, driven, and ready to roll up their sleeves. Success in this role looks like:

• Trades Certificate in a mechanical field considered an asset.
• Must hold a valid Certification Authorization or be eligible to obtain one.
• Prior experience as an Accessory Shop SCA
• Ability to follow written and verbal directions with strong attention to detail.
• Reliable, responsible, and self-motivated with demonstrated problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.
• Demonstrated organizational and planning skills, including the ability to manage multiple tasks and work under pressure with tight deadlines.
• Competent with Office 365 (Excel).

Eligibility to Apply:

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check.

Diversity, Inclusion and Belonging:

You belong here.

At Voyageur Aviation Corp., we’re committed to building an inclusive workplace that reflects the diverse communities we serve. We believe in equity, opportunity, and respect - for everyone.

If you require accommodation during the recruitment or interview process, please let us know. We’re happy to work with you to ensure a smooth and supportive experience.

Location and Compensation:

• You will work out of our North Bay head office.
• This position starts at $31.04/hour (+$2.50 Lead hand incentive) with compensation commensurate with experience.

Join the Adventure at Voyageur Aviation Corp. – Where Innovation Takes Flight!

Not sure what we do? Don’t worry - we've got you covered!

At Voyageur Aviation Corp., we’re in the business of solving complex aviation challenges through ingenuity, precision, and innovation. As a proud Canadian company (and a wholly owned subsidiary of Chorus Aviation Inc.), we offer a full suite of specialized aviation services—from engineering and maintenance capabilities, part sales and logistics management to aircraft leasing, and contract flying operations.

From our home base in North Bay, Ontario, we support missions around the world, including humanitarian aid, cargo transport, and workforce mobility to remote areas. We’re not just part of the aviation industry - we’re redefining it. From humanitarian relief to defense operations, our teams enable essential missions in some of the world’s most challenging environments

Watch this Video to Learn More About Voyageur Aviation Corp: https://youtu.be/dMVI46scsek

Why You Want to Work With Us:

• We tackle extraordinary projects - supporting global operations in unique destinations and working with exclusive clients who do amazing things.
• Dream big, then build it - we specialize in complete aircraft transformations, innovative maintenance solutions, and full-scale redesigns.
• Our team is unmatched - we’re a powerhouse of aviation pioneers, engineers, and problem-solvers who push the limits of what is possible.
• Grow your career with us - we believe in long-term development, mentorship, and creating space for you to evolve and thrive.
• Comprehensive, employer-paid benefits - Including extended health care, out-of-country medical coverage, life insurance, and an Employee & Family Assistance Plan.
• Financial peace of mind through a retirement pension plan