Posted 9 months ago
Lead, Production
@ ReturnPro
Brantford, Ontario
Overview
ReturnPro is hiring a Production Lead to assist in supervising teammates in a logistics and assembly environment. The role plans and assigns work, implements policies, coaches staff and recommends production improvements. Overtime and weekends are required as needed.
Responsibilities:
- Supervise and coach teammates
- Track absenteeism and timekeeping
- Lead department priorities and performance measures
- Identify cost and time-saving measures
- Follow standard work methods and practice safe habits
Requirements summary:
- High school qualification or equivalent
- Forklift certification required
- Knowledge of health and safety laws
- Manufacturing experience advantageous
- Strong communication and conflict resolution skills
Tools & skills
Source and dates
Employer career site / ATS feed · paycom
- Employer posting date
- 2026-02-04
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Manufacturing & production |
| Manages people | Yes |
| Schedule | overtime, weekends |
| Travel | air: none · ground: none |
| Work setting | Warehouse |
| Position | Sitting and standing |
| Physical demands | physical high · lift 35 lb · computer moderate |
| Licences & certifications | Forklift certification |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
ReturnPro
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Solving returns for retailers, brands, and marketplace sellers through SAAS, Supply Chain, and ReCommerce.
Full company description
At ReturnPro, we help retailers, brands, and 3P sellers turn returns into opportunity. Since 2008, we’ve been redefining what happens after the purchase, making the returns process smarter, more sustainable, and more profitable. Our Full-Lifecycle Returns Management approach covers every step of the post-purchase journey - from the software that powers return initiation and decisioning to the specialized supply chain services that bring products back to life and back to market. What We Do Returns SaaS Platform: Our intelligent returns platform automates decision-making with data-driven logic, simplifying complex workflows and integrating seamlessly across the entire retail ecosystem—from order management to reCommerce marketplaces. Supply Chain Services: Across 2.8 million square feet of specialized facilities, our teams handle everything from data wiping and refurbishment to repackaging and testing—ensuring each product is ready for resale and value recovery. ReCommerce Services: We manage the full reCommerce process for overstock and distressed inventory, maximizing recovery value while minimizing waste. The ReturnPro Impact 100M+ pounds of goods saved from landfills 16M+ units refurbished, repackaged, and resold 2.8M sq. ft. of operational excellence across North America Why Leading Retailers Choose ReturnPro * Boost revenue by saving the sale, promoting repeat business, and turning returns into profit. * Enhance customer satisfaction through a seamless, transparent post-purchase experience. * Drive operational efficiency by improving visibility and resource utilization. * Achieve sustainability goals by extending product lifecycles and reducing waste. At ReturnPro, we combine technology, data, and human expertise and care to help the world’s top retailers, brands and marketplace sellers recover more, waste less, and build a smarter, circular future for retail. Learn more: returnpro.com
- LinkedIn followers
- 12,519
- People associated on LinkedIn
- 480
- Reported office locations
- 20200 W Dixie Hwy, Suite 1005, Miami, FL 33180, US
- 2001 Leestown Road, Frankfort , KY 40601, US
- 153 Gibbons Rd, Blacksburg, South Carolina 29702, US
- 1203 N. 6th Street, #6, Rogers, AR 72756, US
- Business categories
- Construction
- Information Technology
- SaaS
- Supply Chain Management
- Other recorded names
- ReturnPro
- Specialties
- Reverse Logistics
- Forward Logistics
- SAAS
- Supply Chain
- RMA
- Dropship
- B2C
- B2B
- Marketplace integration
- Customer service
- Supply Chain Management
- Refurbishment
- Warehouse Management
- Robotics
- Inventory Management
- Omnichannel
- Data Analytics
- Data Driven Technologies
- Repricing tools
- UPC Database
- UPC Management
- Data Warehousing
- and Fraud Mitigation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At ReturnPro, we help retailers, brands, and 3P sellers turn returns into opportunity. Since 2008, we’ve been redefining what happens after the purchase, making the returns process smarter, more sustainable, and more profitable. Our Full-Lifecycle Returns Management approach covers every step of the post-purchase journey - from the software that powers return initiation and decisioning to the specialized supply…
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 1,001-5,000 employees |
| Headquarters | Miami, FL |
| Organization type | Privately Held |
| Year founded | 2008 |
| Specialties | Reverse LogisticsForward LogisticsSAASSupply ChainRMADropshipB2CB2BMarketplace integrationCustomer service |
| Open jobs on Jobsy | 7 |
| View page |
Lead, Production
Position Summary:
ReturnPro is looking for a team oriented, driven, and energetic Production Lead. The Production Lead is responsible for assisting in supervising teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures and working conditions.
Primary Responsibilities/Essential Functions:
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.
Ensure effective teammate relations
Provide teammate coaching and development
Balance quality, productivity, cost, safety, and morale to achieve positive results in all areas
Leads departmental performance measures, including visual controls, and provides regular progress reports to the Facility Manager
Leads department priorities
Track absenteeism and timekeeping
Follows standard work methods
Results-driven and time management
Great communication and critical-thinking skills
Practices safe work habits to ensure production is as efficient and safe as possible
Help identify cost/time-saving measures to increase production on the line
Qualifications
Requirements:
A high school qualification or equivalent
Experience in manufacturing would be advantageous
Forklift certification required
Knowledge of health and safety laws
Excellent knowledge of equipment used in the manufacturing process
Ability to frequently and repetitively bend, lift and reach to install parts of varying size and weight overhead
Knowledge and experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
Attention to detail, accuracy, and task completion
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Ability to act with integrity, professionalism, and confidentialit
Demonstrated initiative
Ability to think creatively and problem solve when faced with new challenges
Ability to work independently, multi-task, and deliver quality work in an efficient manner
Ability to manage competing priorities
Ability to succeed in a team environment
Physical & Work Environment Requirements
Frequently required to walk, bend, lift, and reach overhead.
Ability to repetitively lift, push, and carry 20–35 lbs.
Ability to work overtime and weekends, as needed.
Comfortable working in a fast-paced, team-based production environment.
Metrics for Success
Meeting or exceeding production throughput and accuracy goals.
Maintaining high teammate engagement and retention.
Compliance with safety and quality standards.
Consistent execution of SOPs and effective use of Paycom for workforce management.
Demonstrated improvements in efficiency and cost savings over time.
Journal
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