Learning Coordinator

Job title: Learning Coordinator

Location: Markham, ON

Role Type: 3 month contract role - Hybrid - 3 to 4 days onsite

Hours: Monday to Friday - 37.5hours per week

Pay rate: $30.50/hr - will be on our agency payroll - biweekly (No benefits while on contract)

COMPANY SUMMARY: One of the leading property and casualty insurance groups in the country, providing home, auto, business, and lifestyle insurance solutions to millions of Canadians. With a strong focus on customer service, innovation, and sustainability, the company is committed to creating a brighter, more resilient future for its customers and communities.

JOB SUMMARY: The Learning and Development team is seeking a detailed and dynamic Learning Coordinator to support a series of Leadership Training Programs. The successful candidate will report to the Senior Manager, Learning and Development and will provide expert guidance on events, coordination and logistics planning to ensure seamless execution. The ideal candidate will excel at balancing multiple programs in a fast pace, agile environment.

JOB RESPONSIBILITIES:

Program planning and management:

• Managing multiple programs through coordination and logistics for a seamless participants end to end journey
• Sending out invitations, registration, reminders using LMS, Service Now, and Outlook
• Rescheduling participants when required and providing updated instructions
• Maintain a training calendar to prevent overlap of sessions and scheduling coverage is organized
• Administer all psychometric assessments to participants
• Tracking progress and reporting outcomes on a weekly basis
• Reviewing communication to ensure market specific updates have been made.
• Deliver all sessions in a cost-effective manner
• In person session set up and post session wrap up coordination
• Send out learning surveys

Collaboration

• Attend regular project team meetings and provide regular status updates on activities, identifying any issues or challenges.
• Attend global logistic meetings, team meetings and daily huddles, for all updates and alignment to programs to make necessary updates.
• Leverage relationships with key functions to support session delivery both Canada and the UK partners.
• Collaborate with external vendors (Food, hotel, transportation) and work alongside procured suppliers to deliver the event

REQUIREMENTS:

• Proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional learning experiences
• Strong relationship building with internal partners and vendors
• The ability to react quickly and be flexible to changing demands
• Advance knowledge in Excel
• Proficient in LMS, SharePoint, and digital communication tools
• Strong time management and detail oriented with the ability to multi-task, and managing several programs at a time
• The ability to identify risks to event delivery and able to alert stakeholders
• Post secondary education in or equivalent experience in adult learning, event management, marketing, communications, learning and development
• Minimum 3+ years in coordination, project management or related roles

At Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.