Learning & Development Field Trainer - Restaurant Group

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

The Learning & Development Field Trainer plays a key role in boosting company productivity by equipping employees and their management teams with new skills and knowledge. This is achieved by leading workshops, webinars, and leading new restaurant openings in an engaging and motivating way.

Key responsibilities include, but are not limited to:

• Leading new restaurant opening processes, including budgeting and administrative support

• Mentoring and supporting new managers through their training

• Evaluating trainers to identify areas for improvement

• Collaborating with field teams to assess training needs and schedule sessions

• Conducting webinars, workshops, and train-the-trainer sessions

• Assisting the Executive Chef with menu launches and developing training materials

• Collecting feedback on the effectiveness of training resources and adjusting as needed

• Supporting the Learning & Development team with administration and updating the learning management system

Job Skills and Qualifications

• Proven experience in leading new restaurant openings

• Minimum of 3 years of management experience, ideally within the restaurant or hospitality industry

• Committed to self-improvement and supporting the development of others

• Demonstrates leadership skills and sets a positive example

• Strong communication, presentation and interpersonal skills with the ability to engage and support leaders at different levels.

• Advanced organizational abilities to manage multiple assignments effectively

• Experience coordinating training events within a corporate environment

• Ability to work both independently and collaboratively within a team

• Strong Proficiency in MS Office Suite (Outlook, Excel, PowerPoint, SharePoint, Teams etc)

• Ability to travel frequently (Canada and USA) for restaurant openings, training events, conferences, and meetings. Including extended periods depending on business needs.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [email protected]. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.