Posted 2 days ago
Live Operations Associate - Bilingual (English/Arabic)
@ Manpower
Toronto, Ontario
Overview
Manpower is hiring a bilingual Live Operations Associate (English/Arabic) on a temporary basis for its client, an online gaming company, in North York, ON. The role supports players through tickets, troubleshooting, account actions and community monitoring, and works hybrid with 3 days in the office. Pay is $18.00 per hour.
Pay:
$18 an hour
Responsibilities:
- Répondre aux tickets de soutien des joueurs
- Enquêter sur les problèmes de jeu et les rapports de bogues
- Surveiller la performance du jeu et l'activité des joueurs
- Publier les annonces de mises à jour et d'événements
Requirements summary:
- 1 à 2 ans d'expérience en service à la clientèle
- Excellentes communications orales et écrites en anglais et en arabe
- Solides habiletés de résolution de problèmes
- Maîtrise de Microsoft Office
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-07
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, Arabic |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Manpower
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.
- LinkedIn followers
- 1,677,042
- People associated on LinkedIn
- 28,994
- Reported office locations
- 100 Manpower Place, Milwaukee, WI 53212, US
- 6166 Shallowford Rd, Chattanooga, TN 37421, US
- 7094 Miratech Dr, San Diego, CA 92121, US
- 1349 W Chandler Blvd, Chandler, AZ 85224, US
- 1891 Santa Barbara Dr, Lancaster, PA 17601, US
- 6615 S Eastern Ave, Las Vegas, NV 89119, US
- Other recorded names
- Manpower
- Specialties
- Interim Recruitment
- Permanent Recruitment
- Workforce Management
- Contingent Recruitment
- Workforce Trends
- Hiring
- Employment
- Staffing
- Recruiting
- and Career Guidance
- Profile identifies a recruitment agency
- Yes
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Milwaukee, WI |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | Interim RecruitmentPermanent RecruitmentWorkforce ManagementContingent RecruitmentWorkforce TrendsHiringEmploymentStaffingRecruitingand Career Guidance |
| Open jobs on Jobsy | 590 |
| View page |
Live Operations Associate (English/Arabic)
Location: North York, ON (Hybrid – 3 days in office)
Pay Rate: $18.00/hour
Our client, a leading online gaming company, is looking for a Live Operations Associate (English/Arabic) to join their team. If you're passionate about gaming, enjoy solving problems, and thrive in a fast-paced environment, we'd love to hear from you!
What You'll Do
As a Live Operations Associate, you'll help provide an exceptional experience for the online gaming community by supporting players, monitoring game performance, and collaborating with internal teams.
Key Responsibilities
Respond to player support tickets related to gameplay, billing, and account inquiries.
Investigate game issues, event reward requests, and analyze bug reports before escalating confirmed issues to QA.
Troubleshoot technical issues and provide timely resolutions to players.
Review reports of player violations and take appropriate account actions, including suspensions when required.
Verify customer accounts for lost, compromised, or scammed accounts.
Monitor game performance and player activity to identify and report issues.
Regularly play and test the game to help ensure a high-quality player experience.
Monitor social media, Discord, and community forums for player feedback and emerging concerns.
Assist with game testing and collaborate with Product Managers, QA, and Live Operations teams.
Publish announcements regarding game updates, maintenance, and events while engaging with the gaming community across multiple platforms.
What We're Looking For
Required Qualifications
1–2 years of customer service experience.
Excellent written and verbal communication skills in both English and Arabic.
Strong problem-solving skills with the ability to provide timely resolutions.
Basic knowledge of computer hardware and software.
Proficiency with Microsoft Office.
Strong organizational, communication, and interpersonal skills.
Ability to multitask and work effectively in a fast-paced environment.
Nice to Have
Experience in the gaming industry.
Passion for online gaming.
Experience with PC and/or console game testing.
Familiarity with Discord, gaming forums, or online gaming communities.
Why Join?
Hybrid work environment (3 days in office).
Opportunity to work in the exciting online gaming industry.
Collaborative and supportive team environment.
Gain hands-on experience with live game operations, player engagement, and quality assurance.
If you're bilingual in English and Arabic, enjoy helping players, and want to build a career in the gaming industry, apply today! A recruiter will be in touch to discuss this exciting opportunity.
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
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