First seen by our source: just now
Manager, Business Systems Analysis
@ Mountain Equipment Company
Vancouver, British Columbia
Overview
Mountain Equipment Company is hiring a Manager of Business Systems Analysis to lead a team of Business Systems Analysts supporting its enterprise applications. The role covers business relationship management, business analysis standards, application stewardship, operational support and vendor management.
Responsibilities:
- Lead and develop the Business Systems Analysis team
- Manage application support and enhancement demand
- Partner with business leaders on application priorities
- Establish business analysis standards and governance
- Manage relationships with software vendors and partners
Requirements summary:
- Bachelor's degree in technology, engineering or computer science, or related
- Minimum 10 years multi-disciplinary IT experience
- Track record of managing and developing a team
- Strategic thinking and ability to troubleshoot production issues
- Experience with unit testing and test automation
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 10+ years |
| Manages people | Yes |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Technology, Engineering, Computer Science |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mountain Equipment Company
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We inspire and enable all Canadians to lead active outdoor lives. Proud to be named Canada’s Most Trusted Brand.
Full company description
MEC is Canada’s go-to place for outdoor gear, know-how and inspiration. Combining high-quality apparel and equipment with expert advice and firsthand experience, MEC supports a wide range of activities including camping, snowsports, watersports, cycling, climbing, hiking, running and travel. Established in 1971, MEC has been a strong backer of community initiatives and has invested $44 million (and counting) into non-profit organizations that support outdoor recreation and conservation. For more information, visit www.mec.ca and follow @mec, or visit one of our stores nationwide. We outfit our members for every outdoor adventure: from climbing, hiking and camping to snow sports, water sports, cycling and yoga. But we offer more than products: we peddle passion. Regardless of a member’s level of activity or experience, we love to share our expertise and enthusiasm to connect people with quality products that inspire active outdoor lifestyles. If you want to know what it’s like working here, we also encourage each other to get moving. To get out the front door. Take the plunge. Try something new like riding in a Fondo, bouldering or paddle boarding. MEC is a place where ideas spark and a craving to play outside gets stoked.
- LinkedIn followers
- 41,981
- People associated on LinkedIn
- 1,608
- Reported office locations
- 1077 Great Northern Way, Vancouver, BC V5T 1E1, CA
- 61 Bryne Dr, Barrie, Ontario L4N 8V8, CA
- 1030 Brant St, Burlington, Ontario L7R 0B2, CA
- 830 10 Ave SW, Calgary, Alberta T2R 0A9, CA
- 19587 Seton Crescent SE, Unit 710, Calgary, Alberta T3M 2T5, CA
- 11904 104 Ave NW, Edmonton, Alberta T5K 0G6, CA
- 1624 99 St NW, Edmonton, Alberta T6N 1M5, CA
- 1550 Granville St, Halifax, Nova Scotia B3J 1X1, CA
- 1876 Cooper Rd, Unit 100, Kelowna, British Columbia V1Y, CA
- 10 Manitou Dr, Kitchener, Ontario N2C 2N3, CA
- 6121 200 St, Unit 1, Langley, British Columbia V2Y 1A2, CA
- 2615 Boulevard Daniel-Johnson, Laval, Quebéc H7T 1S8, CA
- 1051 Wellington Rd, London, Ontario N6E 1W4, CA
- 4869 Taschereau Boulevard, Longueuil, Québec J4V 3K3, CA
- 8989 de l'Acadie Boulevard, Montréal, Québec H4N 3K1, CA
- 212 Brooksbank Ave, North Vancouver, British Columbia V7J 2C1, CA
- 784 Sheppard Ave E, North York, Ontario M2K 1C3, CA
- 366 Richmond Rd, Ottawa, Ontario K2A 0E8, CA
- 1475 Boulevard Lebourgneuf, Québec City, Québec G2K 2G3, CA
- 300 Queen St W, Toronto, Ontario M5V 2A2, CA
- 130 W Broadway, Vancouver, British Columbia V5Y 1P3, CA
- 1450 Government St, Victoria, British Columbia V8W 1Z2, CA
- 303 Portage Ave, Winnipeg, Manitoba R3B 2B4, CA
- Business categories
- Sports
- Lifestyle
- E-Commerce
- Fashion
- Retail
- Sporting Goods Stores
- Retail and wholesale
- Other recorded names
- Mountain Equipment Company
- MEC
- Specialties
- Backcountry
- Outdoor activities
- and Outdoor lifestyles
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
MEC is Canada’s go-to place for outdoor gear, know-how and inspiration. Combining high-quality apparel and equipment with expert advice and firsthand experience, MEC supports a wide range of activities including camping, snowsports, watersports, cycling, climbing, hiking, running and travel. Established in 1971, MEC has been a strong backer of community initiatives and has invested $44 million (and counting) into…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 1971 |
| Specialties | BackcountryOutdoor activitiesand Outdoor lifestyles |
| Open jobs on Jobsy | 39 |
| View page |
Job Overview
As the Manager of Business Systems Analysis, you'll lead a team of Business Systems Analysts responsible for the support, enhancement, governance, and continuous improvement of MEC's enterprise applications.
Accountable to the Director of Applications and working alongside the Manager of Software Development, you will play a key leadership role in connecting business strategy with technology execution, ensuring business priorities are understood, evaluated, prioritized, and delivered through effective solutions. Working closely with business stakeholders, project teams, vendors, and technical resources, you will provide leadership across operational support, project delivery, business process improvement, and application stewardship activities.
You will be responsible for establishing and maintaining business analysis standards, developing team capabilities, and ensuring consistent, high-quality delivery across MEC's applications portfolio. This role combines people leadership, business relationship management, operational excellence, and strategic thinking to help MEC maximize value from its technology investments.
Responsibilities and Duties:
Business Relationship Management
- Develop trusted partnerships with business leaders across MEC and act as the primary point of contact for application-related priorities, issues, and opportunities.
- Facilitate alignment between business and technology teams, ensuring requirements, priorities, risks, and expected outcomes are clearly understood.
- Lead demand intake and prioritization processes to ensure resources are focused on initiatives that deliver the greatest business value.
- With the Manager, Software Development, own the Applications demand management process, balancing operational support, enhancement requests, strategic initiatives, resource capacity, and business priorities across the application portfolio.
Business Analysis Leadership
- Lead and continuously improve MEC's business analysis practice, including standards, methodologies, documentation, testing, and governance processes.
- Provide coaching, guidance, and quality oversight to ensure consistent delivery of high-quality requirements, process designs, solution recommendations, and business outcomes.
- Promote a customer-centric, data-driven approach to problem solving and solution delivery.
Application Stewardship and Continuous Improvement
- Identify opportunities to improve business processes, application utilization, automation, data quality, and operational effectiveness.
- Partner with technical teams, vendors, and stakeholders to evaluate enhancements, upgrades, and future technology opportunities.
- Support the Director, Applications, in functional leadership across MEC's enterprise application portfolio, ensuring systems and business processes remain aligned with operational and strategic objectives.
Operational Support and Service Delivery
- Lead the Business Systems Analysis team in the delivery of application support services, ensuring incidents, service requests, and enhancement requests are effectively managed and resolved.
- Monitor support trends, identify root causes of recurring issues, and drive permanent corrective actions and continuous service improvements.
- Act as the primary escalation point for complex operational issues and business-critical incidents
Project and Initiative Delivery
- Provide business analysis leadership for projects, enhancements, and business transformation initiatives.
- Ensure business requirements, testing activities, deployment readiness, and change management activities are completed to a high standard.
- Coordinate analyst resources across competing operational and project priorities while ensuring commitments are delivered successfully.
Leadership and People Management
- Recruit, lead, coach, and develop a team of Business Systems Analysts, fostering a collaborative, accountable, and high-performing culture.
- Establish clear performance expectations, support career development, and ensure appropriate workload and resource planning across the team.
- Promote continuous learning and adoption of new skills, tools, technologies, and best practices.
Vendor and Partner Management
- Build and maintain productive relationships with software vendors, implementation partners, and service providers.
- Participate in solution evaluations, roadmap discussions, contract reviews, and service performance management activities.
Qualifications
- Bachelor of Technology, Engineering or Computer Science degree or related
- Minimum 10 years multi-disciplinary IT experience.
- Demonstrate a track record of managing a team including hiring, on-boarding, and professional development. You inspire your team to reach higher. You’re as good as explaining “why” as you are “how”.
- Strategic thinking skills, including capabilities to assess current situation, draw conclusions and envision future business opportunities.
- Ability to troubleshoot and resolve production system issues.
- Experience with unit testing and test automation.
- Excellent communication and articulation skills, both written and verbal.
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