Medical Office Assistant

Entity: WELL Health Manitoba Clinic

Position: Medical Office Assistant (MOA)

Type: Full Time

Location: Manitoba Clinic

Salary Range: $35,000 - $43,000

About the Company:

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 180+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services.The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit; www.well.company, wellclinics.ca

Position Summary:

Medical Office Assistants (MOA) provide administrative and clerical support to physicians and other health care professionals. Other duties include supporting other physicians in other disciplines with appointment, scheduling, and billing when necessary.

What you will be doing:

• Answering phone and responding to other forms of correspondence
• Courteous and effective direct patient care, ensuring efficient use of space and time
• Preparation of correspondence on behalf of medical professionals and the clinic such as letters, appointment confirmations, pharmacy communications, lab materials
• Patient care including check in, procedural explanation only as directed by physician
• Tracking and timely completion of tasks assigned by physician using software, written notes, and verbal communication
• Billing and insurance documentation and preparation
• Appointment confirmation at a minimum standard of two business days in advance
• Responsibility for transport of tissue and fluid laboratory analysis samples
• Scheduling and confirmation of appointments to maximize clinic efficiency
• Monthly ordering of supplies and inventory maintenance/administration
• Administrative processes including billing, insurance documentation, and other administrative tasks as required
• Maintenance of medical inventory through supply and equipment ordering and inventory responsibility
• Transitioning paper records to digital formats through data entry and updating patient records
• Maintaining a positive and efficient work environment
• Coverage at various desks and pods as needed
• Other duties as assigned

You have:

• Emotional Intelligence
• Experience working with Accuro
• Ability to be aware of others’ perceptions and to use logic and reason to identify the strengths and weaknesses of alternative solutions
• Ability to bring others together
• Integrity
• Honesty
• Willingness to take initiative

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization.

At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ESG strategy pillar.

Want Read more about us: https://stories.well.company/