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First seen by our source: 5 hours ago

Medical Office Assistant

@ Revital Health Physiotherapy & Massage

Calgary, Alberta

Full-time
Apply now
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Overview

Revital Health Physiotherapy & Massage is hiring a full-time Medical Office Assistant for its Macleod clinic in Calgary, AB. The role covers front-desk reception, appointment scheduling across multiple practitioners, patient records, insurance verification and payments. The job is on site and requires commuting to the location.

Responsibilities:

  • Greet clients and manage check-in and check-out
  • Answer phone calls and schedule appointments
  • Coordinate patient flow for multiple practitioners
  • Maintain patient records and verify insurance
  • Process payments and support practitioners

Requirements summary:

  • Strong phone etiquette and professional communication
  • Appointment scheduling and calendar management
  • Medical terminology for physiotherapy and massage
  • Insurance verification and billing knowledge
  • EMR or clinic management software and MS Office

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHospital or clinic
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
EducationTrade certificate (preferred)
Fields of studyMedical Office Assistant

Summary and details written by AI from the posting; the employer’s posting is the authority.

Revital Health Physiotherapy & Massage

FieldValue
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Job description

Company Description Revital Health Physiotherapy & Massage is a wellness-focused clinic offering physiotherapy, massage therapy, chiropractic care, acupuncture, and psychology services. The team uses a holistic approach, combining multiple therapies to help clients restore function, relieve pain, and achieve lasting wellness. Personalized and compassionate care is central to the clinic’s philosophy, with a focus on supporting each person’s unique health journey. Revital Health aims to be a trusted partner in promoting optimal health and building a community centered on well-being.

Role Description The Medical Office Assistant at Revital Health Physiotherapy & Massage (Macleod) is a full-time, on-site role based in Calgary, AB. This position is responsible for greeting clients, managing check-in and check-out procedures, and providing a welcoming, professional front-desk experience. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, and coordinating patient flow for multiple practitioners. The role also involves maintaining accurate patient records, verifying insurance details, processing payments, and supporting practitioners with administrative tasks. The Medical Office Assistant ensures that the clinic operates smoothly, supports a high standard of client care, and contributes to an organized, efficient work environment.

Qualifications

  • Candidates should possess strong Phone Etiquette skills and the ability to communicate clearly and professionally with clients and healthcare providers.
  • Candidates should possess Appointment Scheduling skills, including managing calendars, coordinating multiple practitioners, and handling booking changes efficiently.
  • Candidates should possess knowledge of Medical Terminology relevant to physiotherapy, massage, and allied health services to support accurate documentation and communication.
  • Candidates should possess Insurance Verification skills, including confirming coverage, understanding basic benefit details, and assisting clients with billing-related questions.
  • Candidates should possess Administrative Assistance skills, such as record keeping, data entry, filing, and maintaining organized front-desk and office systems.
  • Relevant skills and qualifications include proficiency with clinic management or EMR software, basic computer literacy (MS Office or equivalent), and strong attention to detail.
  • Strong interpersonal skills, a client-centered mindset, and the ability to work in a team-based clinical environment are essential.
  • Previous experience in a medical, physiotherapy, or wellness clinic setting and completion of a Medical Office Assistant or related program are considered assets.
  • On site job, must be able to comute to the location.

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