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Medical Office Assistant (MOA)

@ Staffmax

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Calgary, Alberta

Temporary
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SIGNALS

Requirements summary:

  • Compensation: Approximately $25–$30 per hour, depending on experience
  • The ideal candidate will have hands-on experience using Accuro EMR and a strong understanding of medical office administration, patient coordination, and clinic operations.
  • As the first point of contact for patients, the Medical Office Assistant plays an important role in creating a welcoming and professional patient experience.
  • This position requires a combination of administrative expertise, medical knowledge, and excellent communication skills to support both patients and the healthcare team.
  • Communicate appointment details, follow-up requirements, medical test instructions, and preparation protocols to patients.
  • Coordinate referrals, specialist appointments, diagnostic testing, and other required bookings.
Source and dates

Employer career site / ATS feed · careerpage

Employer posting date
2026-11-08
First seen by our source
2026-11-09
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

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Job description

Medical Office Assistant (MOA)

Location: Southcentre, Southeast Calgary, AB
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Compensation: Approximately $25–$30 per hour, depending on experience

Staffmax is currently hiring an experienced Medical Office Assistant (MOA) for one of our clients in Southeast Calgary.

We are seeking a friendly, organized, and patient-focused professional with at least 3 years of experience in a medical or clinical setting. The ideal candidate will have hands-on experience using Accuro EMR and a strong understanding of medical office administration, patient coordination, and clinic operations.

As the first point of contact for patients, the Medical Office Assistant plays an important role in creating a welcoming and professional patient experience. This position requires a combination of administrative expertise, medical knowledge, and excellent communication skills to support both patients and the healthcare team.

Key Responsibilities

  • Greet patients, manage check-ins, and maintain an efficient clinic flow while providing friendly, professional, and empathetic service.

  • Monitor patient flow and communicate any patient concerns or urgent matters to the healthcare team.

  • Create and maintain patient files, update demographic and personal information, and accurately document relevant medical and appointment information in Accuro EMR.

  • Manage patient records and ensure all information entered into the EMR is accurate, complete, and up to date.

  • Communicate appointment details, follow-up requirements, medical test instructions, and preparation protocols to patients.

  • Coordinate referrals, specialist appointments, diagnostic testing, and other required bookings.

  • Track referral documentation, patient forms, and preparation requirements to ensure appointments are properly coordinated.

  • Respond to patient inquiries by phone and in person, ensuring clear and timely communication.

  • Perform general medical office administrative duties and other responsibilities as assigned.

Qualifications and Requirements

  • Minimum 3 years of experience as a Medical Office Assistant or in a similar medical or clinical administrative role.

  • Hands-on experience with Accuro EMR is required.

  • Completion of a Medical Office Assistant program from a recognized post-secondary institution is preferred.

  • Post-secondary training or education in medical terminology, medical office procedures, or healthcare administration.

  • Strong understanding of patient scheduling, medical records, referrals, and clinic workflows.

  • Excellent verbal and written communication skills.

  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities.

  • Ability to work independently while contributing positively to a collaborative healthcare team.

  • Professional, compassionate, and calm approach when interacting with patients in a clinical environment.

How to Apply

If you have medical office experience and are comfortable working with Accuro EMR, we would love to hear from you!

Please send your resume to:

Kash
[email protected]
204-977-8830

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