Office Administrator

Atlas-Apex Roofing Inc., founded in 1928, is a premier industrial, commercial, and institutional roofing, waterproofing, and sheet metal contractor. Serving clients locally and across Canada, the company is recognized for its technical expertise, quality workmanship, and strong customer focus. Team members join a stable, growth-oriented organization committed to professional standards and reliable service.

We offer a culture built on teamwork, diversity, and a passion for success. Opportunities are available throughout the company for talented, experienced, and career-driven individuals. We take great care of our employees through competitive compensation and a comprehensive benefits program.

Responsibilities and Duties:

• Answering the phone; answering or directing inquiries
• Handle service-related phone calls while taking detailed information pertinent to various service requests
• Welcoming guests and customers by greeting them, in person or on the telephone
• Preparing, keying in, editing and proofreading Payroll records for the Kitchener Branch
• Take and distribute production meeting minutes
• Preparing and completing tenders
• Creating and maintaining customer production and service contracts
• Opening and sorting mail
• Matching packing slips and coding invoices
• Preparing and closing Pink Cards
• Create detailed service reports and costing breakdowns for completed work orders
• Proofreading and formatting of service-related quotations and reports
• Managing online quotes and reports of completed work
• Proofreading and preparing invoices for mail
• Preparing and scheduling courier and other postal correspondence
• Putting together and editing correspondence, reports, and presentations
• Manage vehicle operations, including processing gas receipts, booking maintenance (oil changes, brakes, etc.) and annual MTO license renewals
• Reconciling the phone bill, fuel bill and others
• General filing and office maintenance
• Perform general and miscellaneous duties
• Maintaining office supplies (paper, pens, coffee, paper towel, etc.) by checking stock; anticipating needed supplies; placing and expediting supply orders; verifying receipt of supplies.
• Keeping the office, boardroom and washrooms stocked
• General cleaning of the kitchen area, the boardroom, and main foyer
• Assist with all Branch needs related to customer service, supporting account managers, general administration and senior management
• Assisting with all other areas of the company

Qualifications, Knowledge, Skills & Abilities:

• High school diploma required; 3–5 years of office administration experience preferred.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills, with a professional and courteous approach to customer service and telephone inquiries.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Experience with general office administration, data entry, filing, invoice processing, and maintaining accurate records.
• Strong problem-solving skills, sound judgment, and the ability to follow instructions and work independently with minimal supervision.
• Professional, dependable, and adaptable, with strong interpersonal skills and the ability to work effectively with employees, customers, management, and external contacts.

We offer:

• Competitive wages based on experience.
• A comprehensive benefits program for you and your family.
• Eligibility to enroll in the company pension program.
• Comprehensive safety training and a safe, COR-certified workplace committed to health and safety.
• Ongoing professional and industry-specific training, with opportunities to develop your skills and advance your career.
• A team-oriented culture that values diversity, collaboration, and shared success.