Posted 5 days ago
On Call Reception
@ NLX Health Services
Merritt, British Columbia
Overview
NLX Health Services is hiring an on-call receptionist as the first point of contact for clients of Nlaka'pamux Health. The role provides administrative and clerical support in a clinic setting, including greeting clients, handling calls and maintaining office supplies. The posting requires a criminal record and vulnerable sector check and comfort working with Indigenous clients in a culturally safe manner.
Responsibilities:
- Greet and assist clients and families in a culturally safe manner
- Answer calls and direct them to the Mental Health Team
- Help clients with appointments and referral forms
- Maintain office supplies and support daily operations
Requirements summary:
- Strong communication and organizational skills
- Comfort working with Indigenous clients and families
- Proficiency with Microsoft Office
- Pass a criminal record and vulnerable sector check
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Background checks | criminal record, vulnerable sector |
| Encouraged to apply | Indigenous peoples |
Summary and details written by AI from the posting; the employer’s posting is the authority.
NLX Health Services
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
Position Summary
Reporting to the Executive Lead, the on call receptionist is the first point of contact for the clients of Nlaka’pamux Health. Providing administrative and/or clerical support.
Key Responsibilities
Client Support & Reception
- Greet clients and families in a warm, respectful, and culturally safe manner.
- Answer incoming calls, respond to inquiries, and direct calls to the appropriate members of the Mental Health Team.
- Provide general service information and support clients in navigating appointment processes.
- Maintain confidentiality and uphold privacy standards at all times.
- Assist clients with completing referral forms when needed, either over the phone or during in‑person drop‑ins.
Office & Supply Management
- Maintain inventory of office supplies and ensure stock is replenished in a timely manner.
- Support day‑to‑day operational needs such as printing, room bookings, organizing materials, and preparing client resource packages.
- Help maintain a calm, organized, and culturally safe office environment.
Qualifications
Required
- Strong communication, interpersonal, and organizational skills.
- Comfort working with Indigenous clients and families in a respectful and culturally safe manner.
- Proficiency with Microsoft Office, and general office software.
Assets
- Completion of a Medical Office Assistant certificate or equivalent training.
- Experience in a mental health, primary care, or related health services environment.
- Experience working in Indigenous‑led health organizations.
- Knowledge of trauma‑informed and culturally safe care practices.
Working Conditions
- Clinic‑based with frequent interaction with clients, clinicians, and community members.
- Occasional participation in team activities, training, or community wellness events.
- Fast‑paced environment requiring flexibility, professionalism, and good judgement.
- Pass a criminal record and vulnerable sector check
Journal
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