Operations - Medical Services 1

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

The Package

What’s in It for You?

• Comprehensive Benefits: Health, vision, and dental coverage, plus emergency travel assistance, virtual care, life insurance, long-term disability, and an employee assistance program.
• Retention Bonus: Your commitment pays off—literally.
• All Gear Provided: Uniforms and PPE supplied for client sites, so you’re ready from day one.
• Grow Your Career: Access to continuing education and professional development opportunities.
• Earn More Through Referrals: Bring great people on board and get rewarded.

Essential Job Duties and Responsibilities:

Performs emergency and non-emergency duties under the direction of Fire Officers of an assigned fire and rescue team.

· Complete daily tasks and assignments under the direction of fire officers of the assigned fire and rescue team.

· Maintain a respectful work environment by demonstrating positive workplace behaviour.

· Comply with company policies regarding conduct, uniform, dress, and appearance.

· Attend required meetings including daily start-of-shift meetings.

· Participate in fire and rescue training.

· Assist with the onboarding of new hires by acting as a mentor to those members as they work towards the completion of their induction package.

· Perform inspections and maintenance of fire and rescue apparatus, equipment, and other client assets.

· Maintain the cleanliness of fire and rescue apparatus, equipment, and facilities.

· Keep up to date with site-specific fire and rescue guidelines and procedures, rescue plans, and pre-incident plans.

· Complete required fire and rescue training courses.

· Complete required International SOS continuing education modules.

· Perform administrative duties that may be requested by the fire officers.

· Ensure International SOS is represented in a positive and professional manner when interacting with the client and other contractors on site.

· Carry out tasks assigned by the officer-in-charge of fire and rescue operations.

· Ensure his or her tasks are performed in accordance with International SOS Fire and Rescue emergency operations policies and guidelines.

· Identify emergency scene hazards and report those hazards to the incident commander or the officer-in-charge.

· Complete tactical assignments and ensure the plan of action is followed in a safe and efficient manner.

· Ensure assigned tasks are within their own scope and capabilities.

· Participate in the post-incident analysis or debrief.

· When required, participate in the incident investigation.

Description:

Required Skills and Knowledge

· Standard First Aid and CPR with AED (current)

· Drivers License Class 5 (class 4 or higher preferred)

· NFPA 1001 Level 2

· NFPA 1072 or 472 Hazardous Materials Response - Operations Level (minimum)

· NFPA 1002 Driver Operator

· NFPA 1006 High Angle Rescue – Operations Level (minimum) or;

· NFPA 1006 Confined Space Rescue – Operations Level (minimum)

· ICS 100, 200

· CSTS

· H2S Awareness

· Fall Protection

· Confined Space Entry

· Site-Specific Requirements as Indicated at Hire Date (i.e. orientation, physical, WHMIS, TDG, etc.)

· NFPA 1002 Aerial Operator (preferred but not essential)

· NFPA 1006 Vehicle and Machinery Technician (when required)

· NFPA 1051 Wildland Firefighting (when required)

· Surface Water Rescue (when required)

· Ice Rescue (when required)

Required Competencies

· The ability to apply and maintain safety standards.

· The ability to follow direction and the chain of command.

· The ability to accept responsibility, to make decisions, and to motivate co-workers toward a coordinated effort.

· The ability to work effectively with co-workers, other contractors, and the client.

· The ability to establish and maintain effective interpersonal relationships with co-workers, other contractors, and the client.

· The ability to act effectively in emergency and stressful situations.

· Strong communication skills, both orally and written.

· Basic computer skills that include knowledge of Microsoft Excel, PowerPoint and Word.

Required Work Experience

· 2 + years of relevant industry experience is an asset

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!