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Posted 24 months ago

Operations - Shift Manager

@ FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread

Bonnyville, Alberta

1+ years experience
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SIGNALS

Overview

FMI, a large franchise owner/operator of Pizza Hut, KFC, Taco Bell, Burger King and Panera Bread restaurants, is hiring a Shift Manager to lead assigned shifts and support the Restaurant General Manager in driving sales, profitability, guest service and team performance. The role requires evening, weekend and holiday availability and long or irregular shifts, with health and dental benefits after probation for those working over 30 hours per week.

Responsibilities:

  • Lead and direct team members during assigned shifts
  • Follow cash control, safe counting and security procedures
  • Perform daily and weekly inventory and receive truck orders
  • Coach team members to raise restaurant performance
  • Review results and ensure operational and brand standards

Requirements summary:

  • 1-2 years of quick service restaurant experience
  • Understanding of guest service principles
  • Available evenings, weekends and holidays
  • Able to work long or irregular shifts

Tools & skills

Benefits mentioned

Health insuranceDentalEmployee discount
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2024-11-03
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentFood & beverage
Experience1+ years
Manages peopleYes
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer low
Perks mentionedEmployee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Aspiring to feed North America while offering an exceptional guest experience from inspired employees

Full company description

Franchise Management Inc. is the largest Pizza Hut franchise operator in Canada. We currently own and operate more than 350 Pizza Hut, KFC, Taco Bell and Panera Bread businesses across 20 different provinces and states. With presence in Saskatchewan, Manitoba, Ontario, New Brunswick, Prince Edward Island, Nova Scotia, Newfoundland, Vermont, New Hampshire, Massachusetts, Mississippi, Missouri, Louisiana, Arkansas, Wisconsin, Illinois, Iowa, Louisiana and Nebraska. FMI is proud to employ over 6,500 people. All operations are administered from our Support Center in Woodstock, New Brunswick. In the early 90s, the company (later named FMI) was formed as a management company to administer a small number of local businesses. Over time, that focus has evolved to growing and supporting a portfolio of successful businesses, relevant within their respective trade areas across North America.

LinkedIn followers
8,461
People associated on LinkedIn
420
Reported office locations
  • 417 Connell Street, Woodstock, New Brunswick E7M 5G5, CA
Business categories
  • Restaurants & Cafes
  • Restaurants and food service
Other recorded names
  • KFC - FMI llc
  • FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
  • Franchise Management Inc. (FMI)
Specialties
  • Subway
  • Franchise Management
  • Panera
  • Hospitality
  • and KFC
Profile identifies a recruitment agency
No

Franchise Management Inc. is the largest Pizza Hut franchise operator in Canada. We currently own and operate more than 350 Pizza Hut, KFC, Taco Bell and Panera Bread businesses across 20 different provinces and states. With presence in Saskatchewan, Manitoba, Ontario, New Brunswick, Prince Edward Island, Nova Scotia, Newfoundland, Vermont, New Hampshire, Massachusetts, Mississippi, Missouri, Louisiana, Arkansas…

FieldValue
IndustryRestaurants
Company size5,001-10,000 employees
HeadquartersWoodstock, New Brunswick
Organization typePrivately Held
Year founded1990
SpecialtiesSubwayFranchise ManagementPaneraHospitalityand KFC
Open jobs on Jobsy71
LinkedInView page
Job description

Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.



Shift Manager

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family we offer you:

Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
Competitive compensations and advancement opportunities
WorkPerks!
Bursary program
Employee Discounts
Fun work atmosphere!
Summary Of Duties And Responsibilities:

Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
Qualifications And Skills:

1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Burger King is a proud franchise that is part of the FMI family!
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.



Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.

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