Posted 3 days ago
Patient Administrative Associate - Barzakay Clinic - Regular Full-Time - 2026-19194
@ Sunnybrook Health Sciences Centre
Toronto, Ontario
Overview
Sunnybrook Health Sciences Centre is hiring a full-time Patient Administrative Associate for the Yuval and Lori Barzakay Brain Health Clinic within the Garry Hurvitz Brain Sciences Centre. The role supports multiple clinical teams by coordinating outpatient patient flow, scheduling, registration and records. The posting requires a one-year medical secretarial diploma, two years of related experience and working knowledge of Accuro, SunnyCare or QuadraMed.
Responsibilities:
- Coordinate patient flow and activities for multiple clinical teams
- Process referrals and obtain missing patient information
- Schedule appointments, procedures and diagnostic tests
- Register patients and collect demographic and billing information
- Respond to calls, enquiries and voicemail; maintain accurate records
Requirements summary:
- One-year medical secretarial diploma and medical terminology course
- Two years related practical experience
- Working knowledge of Accuro, SunnyCare or QuadraMed
- Typing at 40 net wpm with maximum 5% error rate
- Strong organizational, communication and problem-solving skills
Tools & skills
Source and dates
Source type not verified · talcura
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Fields of study | Medical secretarial, Medical terminology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sunnybrook Health Sciences Centre
| Field | Value |
|---|---|
| Open jobs on Jobsy | 469 |
The Garry Hurvitz Brain Sciences Centre (“GHBSC”) is a first of its kind in Canada, unifying the treatments for brain illness in a state of the art collaborative space. The Yuval and Lori Barzakay Brain Health Clinic, located within the GHBSC, is looking for a dynamic, self-motivated, dedicated individual to join our team as Patient Administrative Associates to support multiple clinical teams and associated activities.
Summary of Duties:
• Provides support to multiple medical and clinical teams to ensure the smooth flow of outpatient clinics by coordination of patient flow and patient activities.
• Completes referral intake and follows up with referral sources and/or others to obtain missing patient information within the defined timelines.
• Schedules patients for a variety of medical appointments, procedures and diagnostic tests for the interdisciplinary team, notifying patient of cancelled clinics and providing alternative appointments.
• Receives and registers a high volume of patients in a fast paced multi-clinic area spanning two floors.
• Obtains primary patient demographics, OHN or third party billing information from patients as required.
• Responds to enquiries, telephone calls, and voicemail messages in a timely manner.
• Follows up to expedite request for verbal or stat result requests.
• Filing/sorting/faxing of reports as required.
• Completes data entry in relevant information systems as required.
• Maintains accurate patient records.
• Other duties as required.
Qualifications/Skills:
• Requires successful completion of a one (1) year Medical Secretarial program/diploma at the community college level and medical terminology course
• Minimum of two (2) years related practical experience or the equivalent combination of education and experience
• Prior experience as a Medical Secretary in a fast paced outpatient clinic setting with patients with a neurological disease preferred.
• Working knowledge of Organisational Information Systems such as Accuro, SunnyCare, QuadraMed are required
• Experience in booking necessary diagnostic tests/procedures • Typing 40 net w.p.m. with maximum 5% error rate for data entry
• Demonstrated understanding of general medical and diagnostic imaging terminology an asset
• Demonstrated effective organizational and time management skills
• Demonstrated critical thinking and problem solving skills
• Demonstrated excellent interpersonal, verbal and written communication skills
• Strong organizational skills in order to meet deadlines
• Ability to work efficiently, independently and collaboratively in a fast paced, flexible team environment
• Ability to adapt to change and implement plans and processes to meet the evolving needs of the patients and clinic
• Demonstrated satisfactory performance and attendance required
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