Posted 31 months ago
Patient Administrative Associate - Brain Sciences Program - Casual (2024-8275)
@ Sunnybrook Health Sciences Centre
Toronto, Ontario
Overview
Sunnybrook Health Sciences Centre is hiring a casual Patient Administrative Associate for its Brain Sciences Program. The role provides clerical and reception support across ambulatory mental health services, including scheduling, registration, patient records and phone contact. Candidates need one year of health care administrative experience.
Responsibilities:
- Provide clerical support to ambulatory mental health areas
- Register patients in QuadraMed and set up charts
- Schedule appointments and contact patients by phone
- Coordinate patient flow and maintain patient records
- Cover reception and clerical duties during absences
Requirements summary:
- One year of administrative experience in a health care setting
- Patient-focused care and customer service behaviour
- Keyboarding at 40 wpm with maximum 5% error rate
- Knowledge of Word and Windows software
- Ability to work at a fast pace in an unpredictable environment
- Community college medical terminology preferred
Tools & skills
Source and dates
Source type not verified · talcura
- Employer posting date
- 2024-04-10
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 1+ years |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Medical Terminology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sunnybrook Health Sciences Centre
| Field | Value |
|---|---|
| Open jobs on Jobsy | 457 |
Summary of Duties
The PAA provides clerical support to all areas of Ambulatory Mental health as assigned. This includes staffing, scheduling, payroll, registering patients in QuadraMed, telephone contact with patients to set up appointments, setting up charts, co-ordinating patient flow, maintaining of patient records, fielding phone calls and queries. In collaboration with other PAAs in the program, covers patient reception, registering patient visits, maintain workload statistics, set up, maintain and closes patient files. Covers for other clerical staff as required during vacations, breaks and absences.
Qualifications/Skills
- One year of Community College- Medical Terminology course preferred
- One year of Administrative/Business experience in health care setting required
- Demonstrated Patient-Focused Care/Customer Service behaviour
- Knowledge of software packages such as Word/Windows
- Keyboarding at 40 w.p.m with maximum 5% error rate
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment
- Excellent problem-solving and communication skills
- Demonstrated ability to work in a team environment
Journal
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