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Posted 19 days ago

Property Manager (Residential)

@ SmartCentres REIT

Vaughan, Ontario

Full-time3+ years experience
Apply now
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Overview

SmartCentres REIT is hiring a Property Manager to oversee operations at The Millway, a 450+ unit rental community in the Vaughan Metropolitan Centre. The role leads resident relations, building operations and a resident services team, and reports to the Executive Vice President, Development. The posting states a base pay range of $80,000 to $100,000 and a weekly schedule that includes Saturdays.

Responsibilities:

  • Serve as primary contact for residents and handle complaints
  • Conduct daily building inspections and monitor contractors
  • Prepare budgets, weekly and monthly reports for senior management
  • Represent the landlord at Landlord and Tenant Board hearings
  • Supervise and train resident services staff and contractors

Requirements summary:

  • 3+ years residential property management experience
  • Strong knowledge of the Residential Tenancy Act and tribunal process
  • Proficiency in Yardi property management software
  • Experience managing contractor relationships and budgets
  • Working Saturdays is required
  • Property Management Designation is an asset

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-10-26
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience3+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleday, weekends
Travelair: none · ground: none
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

SmartCentres REIT

FieldValue
Open jobs on Jobsy5
Job description
Job Title: Property Manager

Reports To: Executive Vice President, Development

Department: Residential Operations

Position Summary

SmartLiving is seeking an experienced and dynamic Property Manager to oversee operations at The Millway, our newest rental community in the Vaughan Metropolitan Centre. This 450+ unit property offers a diverse range of suites, resort-quality amenities, and an elevated resident experience through technology and lifestyle programming.

As the Property Manager, you will play a key role in fostering a positive living environment, ensuring operational excellence, and delivering best-in-class customer service. You will lead a team, collaborate with senior management, and drive continuous improvement in building operations and resident satisfaction.

Key Responsibilities

Resident Relations & Customer Experience

  • Act as the primary point of contact for residents, ensuring timely and professional communication.
  • Handle inquiries, feedback, complaints, and concerns with diplomacy and efficiency.
  • Foster a strong sense of community through engagement initiatives and lifestyle programming.

Property Operations & Maintenance

  • Conduct daily building inspections to assess property conditions and recommend improvements.
  • Monitor contractor performance and review service agreements monthly.
  • Lead requests for proposals (RFPs) for new and existing services.
  • Ensure compliance with health & safety standards and building regulations.
  • Coordinate month-end duties, including suite pre-inspections, contractor scheduling, and unit turnovers.
  • Be reachable at all times and attend site during emergencies and as required including outside of standard work hours.

Financial & Administrative Responsibilities

  • Assist in budget planning and financial reporting, including annual budget preparation.
  • Prepare weekly and monthly reports for senior management on building performance.
  • Meet weekly with senior management.
  • Attend Landlord and Tenant Board (LTB) hearing representing the landlord when required.

Team Leadership & Collaboration

  • Oversee, train, and support resident services staff, contractors, and service providers.
  • Maintain strong communication with senior management, attending weekly strategy meetings.
  • Foster a collaborative work environment, ensuring team alignment with company objectives.

Qualifications & Requirements

Experience & Knowledge

  • 3+ years of experience in residential property management
  • Strong knowledge of the Residential Tenancy Act (RTA) and tribunal process
  • Experience managing contractor relationships, budgets, and financial reports
  • Proficiency in property management software, specifically Yardi

Skills & Attributes

  • Exceptional communication & interpersonal skills to engage with residents and teams
  • Problem-solving & conflict resolution skills to handle resident concerns effectively
  • Strong leadership & team management abilities to inspire and support staff
  • High degree of initiative, flexibility, and adaptability in a fast-paced environment
  • Strong organizational skills & attention to detail to ensure operational excellence

Additional Requirements

  • Maintaining a weekly schedule that includes you working Saturdays
  • Completion of (or working towards) Property Management Designation is considered an asset

Why Join SmartLiving?

At SmartLiving, we are committed to redefining rental living with high-quality residences, cutting-edge technology, and outstanding customer service. Join us and be part of a team that values innovation, collaboration, and excellence.

Values

The Property Manager must be client focused, advocate and communicate a positive image of the company, both internally and externally. The Property Manager shall take accountability for decisions made and conduct oneself in a respectful and ethical manner in representing the Trust’s interests. The Property Manager shall demonstrate entrepreneurialism and behave like an “owner” in carrying out daily tasks and responsibilities, demonstrating creativity and resourcefulness in achieving desired results. The Property Manager is expected to be a team player and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goal.

The expected base pay range is: $80,000-$100,000. The base pay range is for the primary location for which the job is posted. SmartCentres values the contribution of our Associates, and our individual salaries may vary based on the geographical location of successful candidates, as well as their experience, qualifications or skills.

Smartcentres does not use artificial intelligence (AI) tools in its own applicant tracking system, and all hiring decisions are made by our recruitment / hiring team. AI may be used by external platforms or third-party agencies during the application process. Applicants should be aware that such external platforms operate independently of the employer.

The role posted is for an existing, active vacancy.

We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation.

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