Posted 2 months ago
QCC IT Technician
@ Coreio Inc
Woodbridge, Ontario
Overview
Coreio Inc is hiring an onsite QCC IT Technician for a 3-month contract in its Build/Configuration center. The technician configures and customizes hardware and software for day-to-day customer orders under contracted service level agreements, reporting to the Manager of the Build/Configuration Centre.
Responsibilities:
- Configure day-to-day orders to client hardware and software requirements
- Prepare and ship orders per client special instructions
- Maintain client documentation and QA check sheets
- Use D2001 and update QA notes after order activation
- Escalate technical and process issues to the manager
Requirements summary:
- Micro computer hardware configuration and testing
- Working knowledge of Microsoft products
- Ability to follow technical documentation and apply problem solving
- Ability to perform under pressure while meeting client standards
- Good team player, flexible and quick to learn new training
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-08-27
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Quality assurance |
| Travel | air: none · ground: none |
| Work setting | Office, Warehouse |
| Position | Mostly standing |
| Physical demands | physical moderate · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Coreio Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We've joined Blue Mantis. Follow us there for everything that comes next: linkedin.com/company/blue-mantis
Full company description
Coreio is now part of Blue Mantis. For over 40 years, Coreio built a reputation as a trusted IT partner for organizations across North America — delivering expert advisory, managed workplace services, ServiceNow solutions, and enterprise-grade infrastructure and operations support. Our "Inside Out" approach has always started with a deep understanding of our clients' business needs, then worked backwards to design the right solution. That hasn't changed. What has changed is the scale of what we can now deliver. By joining Blue Mantis, a security-first IT services provider specializing in business modernization, the Coreio team brings its ServiceNow expertise, Canadian market depth, and nearshore delivery capabilities into a broader portfolio that now includes advanced cybersecurity, cloud modernization, and AI enablement. Same team. Same client-first mindset. A much bigger toolbox. If you've followed Coreio here, we'd love to stay connected. All of our content, insights, and updates are now moving to the Blue Mantis LinkedIn page. 👉 Follow Blue Mantis: linkedin.com/company/blue-mantis
- LinkedIn followers
- 9,155
- People associated on LinkedIn
- 135
- Reported office locations
- 190 Millway Ave, Concord, Ontario L4K 3W4, CA
- Business categories
- Information Technology
- Other recorded names
- Coreio Inc
- Coreio
- Specialties
- IT Infrastructure & Operations
- Lifecycle Services
- Managed IT Services
- Advisory Services
- Site Reliability Engineering
- Data Centre Operations
- Service Desk Request Management
- Service Desk Incident Management
- Deskside Support Hardware Maintenance Repair
- Deskside Support IMAC
- IT Asset Lifecycle Management
- Network Services
- IT Asset Configuration
- Cloud Managed Services
- Operations Management
- Asset Management
- Server/Virtualization
- Security and Governance
- ServiceNow
- Technology Implementation
- and Cybersecurity
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Coreio is now part of Blue Mantis. For over 40 years, Coreio built a reputation as a trusted IT partner for organizations across North America — delivering expert advisory, managed workplace services, ServiceNow solutions, and enterprise-grade infrastructure and operations support. Our "Inside Out" approach has always started with a deep understanding of our clients' business needs, then worked backwards to design…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Concord, Ontario |
| Organization type | Privately Held |
| Year founded | 1981 |
| Specialties | IT Infrastructure & Operations Lifecycle ServicesManaged IT ServicesAdvisory ServicesSite Reliability EngineeringData Centre OperationsService Desk Request ManagementService Desk Incident ManagementDeskside Support Hardware Maintenance RepairDeskside Support IMAC |
| Open jobs on Jobsy | 3 |
| View page |
Job purpose
This is an Onsite technical position for a 3 month contract with in the Build/Configuration center, which has contracted Service Level Agreements (“SLAs”), customer specific requirements for technical and quality processes and procedures. The QCC Technician will report to the Manager – Build / Configuration Centre.
Duties and responsibilities
Configuration of day-to-day orders on the build/configuration team to which they are assigned and customizing the hardware and software requirements while adhering to Coreio and client expectations provided in the special instructions by order desk staff. General functions include:
- Interface with various internal contacts to facilitate the customized configuration and delivery of orders received from the order desk staff.
- Ensuring orders are prepared and shipped in accordance with the clients special instructions
- Timely escalation to the manager of any technical or process related issues.
- Adherence to Coreio quality system standards and process
- Proper maintenance and use of client documentation and QA check sheets.
- Proper use of D2001, timely order activation, and updating QA notes.
- Compliance to Coreio standards regarding telephony, Email, dress code and overall work ethic.
Qualifications
- The ability to perform under pressure while maintaining client standards.
- Ability to communicate effectively with co-workers and management.
- Micro computer hardware configuration / testing
- Good communication and the ability to follow technical documentation while applying technical problem solving skills.
- Good team player, with the ability to be flexible and quickly comprehend new technical and quality process related training.
- Computer hardware experience.
- Working knowledge of Microsoft products.
- Ability to learn new technical procedures and adhere to exact direction / quality verification.
- Ability to work and manage in a fast-paced environment.
Coreio is an equal opportunity employer and values diversity in its workforce. Coreio encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the Human Resources team by email at careers at coreio.com.
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