Retail Assistant Manager/Admin

Are you an enthusiastic, dedicated, and highly organized retail professional ready to take the next significant step in your career? We are currently seeking a dynamic and driven Retail Store Assistant Manager for an exciting, long-term opportunity within the rapidly growing, highly regulated cannabis industry. Located in the vibrant and welcoming region of Paris, Ontario, this full-time role is perfectly suited for a highly motivated individual with a genuine passion for exceptional customer service, specialized product knowledge, and strategic sales & marketing. As a Retail Store Assistant Manager, you will play a crucial, foundational role in the daily, hands-on operations of a boutique cannabis dispensary operating in a fast-paced retail store environment. You will work closely with a small, close-knit team of retail sales workers and report directly to the store owner, gaining invaluable mentorship, leadership development, and hands-on business administration experience along the way.

In the modern cannabis industry, consumer education, safety, and an exceptional customer experience are absolutely paramount to success. This is exactly why our client provides an outstanding, industry-leading onboarding program featuring four weeks of extensive, fully paid product knowledge training. This comprehensive educational training ensures that the successful Retail Store Assistant Manager is fully equipped to confidently guide customers, answer complex product questions, and aggressively drive overall sales & marketing performance. Working in this specialized retail store environment means you will be on the front lines of a booming market, helping to break down historical stigmas while consistently providing a safe, welcoming, and highly informative atmosphere for every single consumer who walks through the dispensary doors. Your extensive expertise in sales & marketing will be heavily relied upon to maximize the store's profitability, enhance the customer journey, and foster deep, lasting brand loyalty within the Paris and Brantford communities.

As a first-line supervisor of retail sales workers, your day-to-day responsibilities as a Retail Store Assistant Manager will involve a highly diverse and engaging mix of team leadership, administrative execution, and direct customer-facing tasks. You will be completely responsible for overseeing daily point-of-sale (POS) systems operations, tracking essential daily sales metrics, and ensuring highly accurate, up-to-date inventory management using platforms like Google Sheets or Microsoft Excel. Because the cannabis industry is a strictly regulated sector within the retail store environment, meticulous attention to detail is an absolute, non-negotiable requirement. You will ensure that all sales & marketing initiatives and daily customer transactions completely comply with all provincial laws and regulations, which is why a firm willingness to obtain your official CanSell certification is a strict necessity for this position. The ideal candidate will seamlessly blend strong analytical and administrative skills with a warm, approachable, and highly professional demeanor, directly driving the dispensary’s success from the active sales floor to the back office.

While this Retail Store Assistant Manager position operates primarily in English to best serve the local Paris community, strong communication is vital. Any level of bilingualism (English and French) is considered a strong asset in the diverse field of sales & marketing, allowing our teams to effectively educate and communicate with a broader demographic of customers and industry vendors across the wider cannabis retail store environment.

Advantages
• Highly competitive hourly compensation ranging from $25.00 to $27.00 per hour
• Four weeks of paid, extensive product knowledge training and comprehensive onboarding
• Unique opportunity to work directly with the business owner, allowing for personalized mentorship
• Being part of a small, collaborative team where your ideas and contributions are highly valued
• Gaining specialized, high-demand experience in the fast-growing Canadian cannabis sales industry
• Convenient and accessible workplace location
• Opportunities for professional growth and advancement within the broader sales category

Responsibilities
• Support the store owner in all aspects of daily dispensary operations as the Retail Store Assistant Manager
• Lead, train, and motivate a small team of retail associates to achieve exceptional sales results
• Oversee daily transactions and troubleshoot any issues utilizing modern POS systems
• Manage and track inventory, sales data, and shift reports accurately using Google Sheets and Excel
• Resolve customer complaints in a professional manner to maintain high levels of client satisfaction
• Enforce strict adherence to all cannabis industry regulations and internal store policies
• Assist in visual merchandising and ensuring the store remains clean, organized, and welcoming
• Participate actively in the four-week product knowledge onboarding to become a subject matter expert
• Foster a collaborative and positive work environment that encourages team retention and growth
• Execute opening and closing procedures safely and securely according to standard operating protocols

Qualifications
• Exceptional customer service skills with a natural ability to build rapport with diverse client bases
• Proficiency in utilizing and troubleshooting retail POS systems
• Strong technical aptitude with mandatory experience using Google Sheets or Microsoft Excel
• Excellent leadership, delegation, and team-building capabilities
• Highly organized with meticulous attention to detail for compliance and inventory tracking
• Strong verbal and written communication skills to articulate product details effectively
• Analytical mindset to interpret daily sales data and recommend operational improvements
• Adaptability and eagerness to learn within a constantly evolving regulatory environment

• Proven prior experience in a retail management, assistant manager, or supervisory sales role
• Demonstrated proficiency using Google Sheets or Microsoft Excel for business tracking
• Solid understanding of modern retail POS systems and cash handling procedures
• Absolute willingness and eligibility to obtain a CanSell certification prior to or upon hiring
• Flexible availability to accommodate retail scheduling, which may include evenings or weekends
• Reliable transportation to the Brantford and Paris, Ontario areas
• A genuine passion for delivering top-tier customer service and consumer education

Summary
If this Retail Store Assistant Manager position doesn't perfectly match your ambitions, contact our recruiters to explore other exciting sales opportunities tailored to you.

How to Apply?

- Apply online at Randstad.ca today
- send your resume by email to [email protected] and all qualified candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.